The PHCQA Performance & Progress Report on hosptial quality
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Pinnacle Health Hospitals

17 South Market Square

Harrisburg, PA 17101-2003

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Performance for this hospital includes performance data from the following affiliated hospital campuses:

Pinnacle-Seidle Memorial Hospital

120 South Filbert Street

Mechanicsburg, PA 17055-6539


Pinnacle-Harrisburg Hospital

111 South Front Street

Harrisburg, PA 17101-2099


Pinnacle-Community General Osteo Hospital

4300 Londonderry Road

Harrisburg, PA 17109-5397


Pinnacle-Polyclinic Hospital

2601 N. Third Street

Harrisburg, PA 17110-2056


Key

Green indicates that the hospital's result was better than or equal to the selected benchmark.

Black indicates that the hospital's result was below the selected benchmark.

Rollover the Questionmark for more information on the measure.

Rollover the Calendar to see the corresponding measurement period and number of patients included in the results.

Appropriate Care

Appropriate Care Measures Indicates how often patients received all recommended treatments for their clinical condition. Goal is 100%.
The column highlighted in yellow is the benchmark to which the hospital is compared. Click other column headers to change the comparison.

  Pinnacle Health Hospitals PA Rate * US Rate *+ Top 10% Nationally +
Overall Appropriate Care    90% 85% 85% 96%
   Heart Attack Care    98% 92% 91% 100%
   Heart Failure Care    98% 85% 85% 99%
   Pneumonia Care    83% 79% 82% 97%
   Surgical Care    88% 86% 84% 97%

Heart Attack

Process Measures Measures how often hospitals are performing recommended tasks. Goal is 100%.
The column highlighted in yellow is the benchmark to which the hospital is compared. Click other column headers to change the comparison.

  Pinnacle Health Hospitals PA Rate * US Rate * Top 10% Nationally
Aspirin on Arrival    99% 98% 98% 100%
Aspirin Prescribed at Discharge    99% 98% 98% 100%
ACEI or ARB for LVSD    99% 94% 94% 100%
Beta Blocker Prescribed at Discharge    100% 98% 98% 100%
PCI within 90 Minutes    99% 83% 83% 98%

Outcome Measures Measures hospital results in specific areas. Goal is 0%.

  Pinnacle Health Hospitals PA Average    
Heart Attack Mortality   No different than U.S. National Rate
CABG Mortality    1.6 % 1.7 % Not significantly different than the expected rate

Heart Failure

Process Measures Measures how often hospitals are performing recommended tasks. Goal is 100%.
The column highlighted in yellow is the benchmark to which the hospital is compared. Click other column headers to change the comparison.

  Pinnacle Health Hospitals PA Rate * US Rate * Top 10% Nationally
Discharge Instructions    98% 85% 84% 99%
ACEI or ARB for LVSD    100% 93% 93% 100%

Outcome Measures Measures hospital results in specific areas. Goal is 0%.

  Pinnacle Health Hospitals PA Average    
Heart Failure Mortality   No different than U.S. National Rate
Readmission Rate for Heart Failure (Complication / Infection)    7.8 % 7.6 % Not significantly different than the expected rate

Pneumonia

Process Measures Measures how often hospitals are performing recommended tasks. Goal is 100%.
The column highlighted in yellow is the benchmark to which the hospital is compared. Click other column headers to change the comparison.

  Pinnacle Health Hospitals PA Rate * US Rate * Top 10% Nationally
Pneumococcal Screen/Vaccination    96% 91% 89% 99%
Blood Culture within First 24 hours (ICU)    99% 95% 95% 100%
Blood Culture prior to First Antibiotic    96% 94% 94% 100%
Initial Antibiotic within 6 Hours    95% 95% 94% 100%
Initial Antibiotic Selection    95% 91% 90% 98%
Initial Antibiotic Selection for ICU Patients    90% 65% 63% 100%
Initial Antibiotic Selection for Non-ICU Patients    96% 94% 94% 99%
Influenza Screen/Vaccination    82% 89% 88% 99%

Surgical Care and Infection Prevention

Process Measures Measures how often hospitals are performing recommended tasks. Goal is 100%.
The column highlighted in yellow is the benchmark to which the hospital is compared. Click other column headers to change the comparison.

  Pinnacle Health Hospitals PA Rate * US Rate * Top 10% Nationally
Beta Blocker during the Perioperative Period    86% 90% 89% 100%
Prophylactic Antibiotic within 1 hour of incision    97% 95% 94% 99%
Prophylactic Antibiotic Discontinued within 24 hours    94% 93% 91% 99%
Cardiac Surgery Patients with Controlled 6 A.M. Postoperative Blood Glucose    98% 95% 91% 100%
VTE Ordered prior to Surgery    98% 95% 92% 99%
VTE Received within 24 Hours of Surgery    96% 93% 90% 98%

Outcome Measures Measures hospital results in specific areas. Goal is 0%.

  Pinnacle Health Hospitals PA Average    
Bloodstream Infections    0.9 1.6    

Consumer Assessment

Patient Experience Measures Measures various aspects of patients’ experiences during their hospital stay. Goal is 100%.
The column highlighted in yellow is the benchmark to which the hospital is compared. Click other column headers to change the comparison.

  Pinnacle Health Hospitals PA Avg US Avg Top 10% Nationally
Doctor Communication    76% 78% 80% 87%
Nurse Communication    76% 75% 74% 82%
Responsiveness of Hospital Staff    59% 62% 62% 75%
Pain Well Controlled    67% 68% 68% 76%
Medicine Explained by Staff    57% 58% 59% 67%
Room and Bathroom Kept Clean    61% 68% 70% 81%
Room Quiet at Night    47% 49% 56% 70%
Provided Discharge Information    77% 81% 80% 87%
Hospital Rating    61% 63% 65% 76%
Hospital Recommendation    68% 65% 68% 81%

*The PA and US rates are case-weighted averages. The rates are calculated by dividing the total number of patients who had the recommended care by the total number of patients who met the criteria for that measure across all hospitals.

**The hospital quality measures reported on this website come from a variety of sources using several data collection processes and update schedules. While the PHCQA website contains the most recent publicly available information, the time periods represented by these data range from 6 to 24 months old. Caution should be used when drawing conclusions from these data as a hospital's performance may have changed significantly since the data was collected and reported. The PHCQA recommends you contact the hospital directly to obtain the most recent performance data.

+US rates and Top 10% Benchmarks for Overall and Pneumonia Care are calculated using PN-5c in place of PN-5b for all data from April 2007 forward. National benchmark data provided by the Oklahoma Foundation for Medical Quality.

Additional Features

General Inquiries: info@phcqa.org

Executive Director: erik.muther@phcqa.org
Telephone: 215-241-3097
Fax: 717-307-3406

Address
Pennsylvania Health Care Quality Alliance
P.O Box 15896
Philadelphia, PA 19103