Pennsylvania Health Care Quality Alliance > Reports > Compare Hospitals
The PHCQA Performance & Progress Report on hosptial quality

Hospitals 25 miles or less from: Zip Code 19111 40 Hospitals Found

The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) is a nationwide survey that measures various aspects of patients’ experiences during their hospital stays. This survey differs from patient satisfaction surveys because it does not assess patients’ subjective levels of satisfaction derived from such events.

The HCAHPS survey is composed of 27 questions, 18 of which have been used to compile the measures that assess ten critical aspects of hospital experience: communication with doctors, communication with nurses, responsiveness of hospital staff, cleanliness and quietness of hospital environment, pain management, communication about medicines, discharge information, overall rating of hospital, and recommendation of hospital.

Would patients recommend the hospital to friends and family? (Response categories include “Yes, Definitely”, “Yes, Probably” and “No”.)

Why Is This Important    Additional Clinical Information

 Definitely       Probably       Never  

Hospital Recommendation
July 2013 - June 2014 Results *

Abington Memorial Hospital 78% 19%
Aria Health - Bucks County Campus 62% 31%
Aria Health - Frankford Campus 62% 31%
Aria Health - Torresdale Campus 62% 31%
Chestnut Hill Hospital 64% 29%
Crozer-Chester Medical Center 56% 34%
Delaware County Memorial Hospital 61% 30%
Doylestown Hospital 85% 13%
Eastern Regional Medical Center (Cancer Treatment Ctrs of America) 96% 3%
Einstein Medical Center Montgomery 81% 16%
Einstein Medical Center Philadelphia 61% 31%
Fox Chase Cancer Center N/A
Grand View Hospital 75% 22%
Hahnemann University Hospital 70% 22%
Holy Redeemer Hospital 72% 22%
Hospital Of The University Of Pennsylvania 82% 16%
Jeanes Hospital 71% 25%
Jefferson Hospital for Neuroscience 78% 19%
Lansdale Hospital 73% 23%
Lower Bucks Hospital 63% 29%
Main Line Health - Lankenau Medical Center 81% 16%
Main Line Health Bryn Mawr Hospital 82% 15%
Main Line Health Paoli Hospital 87% 11%
Main Line Health Riddle Hospital 74% 22%
Mercy Fitzgerald Hospital 55% 37%
Mercy Philadelphia Hospital 55% 37%
Mercy Suburban Hospital 56% 36%
Nazareth Hospital 57% 33%
Penn Presbyterian Medical Center 71% 25%
Pennsylvania Hospital 74% 20%
Phoenixville Hospital 72% 23%
Roxborough Memorial Hospital 60% 34%
Springfield Hospital 56% 34%
St. Joseph's Hospital 44% 38%
St. Mary Medical Center 80% 17%
Taylor Hospital 56% 34%
Temple University Hospital 66% 28%
Thomas Jefferson University Hospital 78% 19%
Thomas Jefferson University Hospital Methodist Hospital 78% 19%
VA Medical Center Philadelphia N/A

*The Hospitals quality measures reported on this website come from a variety of sources using several data collection processes and update schedules. While the PHCQA website contains the most recent publicly available information, the time periods represented by these data range from 6 to 24 months old. Caution should be used when drawing conclusions from these data as a Hospitals’s performance may have changed significantly since the data was collected and reported. The PHCQA recommends you contact the hospital directly to obtain the most recent performance data.