Pennsylvania Health Care Quality Alliance > Reports > Compare Hospitals
The PHCQA Performance & Progress Report on hosptial quality

Hospitals 25 miles or less from: Zip Code 19111 41 Hospitals Found

The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) is a nationwide survey that measures various aspects of patients’ experiences during their hospital stays. This survey differs from patient satisfaction surveys because it does not assess patients’ subjective levels of satisfaction derived from such events.

The HCAHPS survey is composed of 27 questions, 18 of which have been used to compile the measures that assess ten critical aspects of hospital experience: communication with doctors, communication with nurses, responsiveness of hospital staff, cleanliness and quietness of hospital environment, pain management, communication about medicines, discharge information, overall rating of hospital, and recommendation of hospital.

Would patients recommend the hospital to friends and family? (Response categories include “Yes, Definitely”, “Yes, Probably” and “No”.)

Why Is This Important    Additional Clinical Information

 Definitely       Probably       Never  

Hospital Recommendation
April 2012 - March 2013 Results *

Abington Memorial Hospital 76% 20%
Aria Health - Bucks County Campus 64% 28%
Aria Health - Frankford Campus 64% 28%
Aria Health - Torresdale Campus 64% 28%
Chestnut Hill Hospital 65% 29%
Crozer-Chester Medical Center 53% 36%
Delaware County Memorial Hospital 65% 28%
Doylestown Hospital 88% 11%
Eastern Regional Medical Center (Cancer Treatment Ctrs of America) 89% 10%
Einstein Medical Center Montgomery N/A
Einstein Medical Center Philadelphia 59% 32%
Fox Chase Cancer Center N/A
Grand View Hospital 79% 18%
Hahnemann University Hospital 74% 21%
Holy Redeemer Hospital & Medical Center 74% 20%
Hospital Of The University Of Pennsylvania 78% 20%
Jeanes Hospital 66% 29%
Jefferson Hospital for Neuroscience 78% 18%
Lansdale Hospital 75% 22%
Lower Bucks Hospital 53% 35%
Main Line Health - Lankenau Medical Center 82% 16%
Main Line Hospital Bryn Mawr 83% 15%
Main Line Hospital Paoli 86% 12%
Mercy Fitzgerald Hospital 54% 35%
Mercy Philadelphia Hospital 54% 35%
Mercy Suburban Hospital 54% 36%
Montgomery Hospital Medical Center N/A
Nazareth Hospital 55% 33%
Penn Presbyterian Medical Center 76% 21%
Pennsylvania Hospital 73% 20%
Phoenixville Hospital 74% 22%
Riddle Memorial Hospital 74% 22%
Roxborough Memorial Hospital 57% 36%
Springfield Hospital 53% 36%
St. Joseph's Hospital 40% 36%
St. Mary Medical Center 83% 16%
Taylor Hospital 53% 36%
Temple University Hospital 63% 28%
Thomas Jefferson University Hospital 78% 18%
Thomas Jefferson University Hospital Methodist Hospital 78% 18%
VA Medical Center Philadelphia N/A

*The Hospitals quality measures reported on this website come from a variety of sources using several data collection processes and update schedules. While the PHCQA website contains the most recent publicly available information, the time periods represented by these data range from 6 to 24 months old. Caution should be used when drawing conclusions from these data as a Hospitals’s performance may have changed significantly since the data was collected and reported. The PHCQA recommends you contact the hospital directly to obtain the most recent performance data.