Pennsylvania Health Care Quality Alliance > Reports > Compare Hospitals
The PHCQA Performance & Progress Report on hosptial quality

Hospitals In: Delaware Valley Region 28 Hospitals Found

The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) is a nationwide survey that measures various aspects of patients’ experiences during their hospital stays. This survey differs from patient satisfaction surveys because it does not assess patients’ subjective levels of satisfaction derived from such events.

The HCAHPS survey is composed of 32 questions, 25 of which have been used to compile the measures that assess 11 critical aspects of hospital experience: communication with doctors, communication with nurses, responsiveness of hospital staff, cleanliness and quietness of hospital environment, pain management, communication about medicines, discharge information, care transition, overall rating of hospital, and recommendation of hospital.

How do patients rate the hospital overall, on a scale of 1-10 (1 being the lowest, 10 being the highest)? (Response categories include “9-10”, “7-8” and “6 and below”.)

Why Is This Important    Additional Clinical Information

 9 or 10 (high)       7 or 8 (medium)       6 or lower (low)  

Hospital Rating
July 2016 - June 2017 Results *

Abington - Lansdale Hospital 77% 19%
Abington Hospital - Jefferson Health 74% 20%
Brandywine Hospital 64% 24%
Chester County Hospital 81% 16%
Coatesville VA Medical Center N/A
Crozer-Chester Medical Center 56% 29%
Delaware County Memorial Hospital 56% 30%
Doylestown Hospital 82% 14%
Einstein Medical Center Montgomery 74% 19%
Grand View Hospital 78% 16%
Holy Redeemer Hospital 69% 24%
Jefferson Bucks Hospital 66% 24%
Jennersville Hospital 68% 23%
Lower Bucks Hospital 68% 23%
Main Line Health Bryn Mawr Hospital 81% 15%
Main Line Health Lankenau Medical Center 79% 17%
Main Line Health Paoli Hospital 82% 14%
Main Line Health Riddle Hospital 74% 20%
Mercy Fitzgerald Hospital 62% 25%
Phoenixville Hospital 75% 18%
Physicians Care Surgical Hospital 91% 6%
Pottstown Hospital 60% 28%
Springfield Hospital 56% 29%
St. Luke's Hospital Allentown Campus 73% 20%
St. Luke's Hospital Quakertown Campus 69% 25%
St. Mary Medical Center 77% 17%
Suburban Community Hospital 59% 26%
Taylor Hospital 56% 29%

*The Hospitals quality measures reported on this website come from a variety of sources using several data collection processes and update schedules. While the PHCQA website contains the most recent publicly available information, the time periods represented by these data range from 6 to 24 months old. Caution should be used when drawing conclusions from these data as a Hospitals’s performance may have changed significantly since the data was collected and reported. The PHCQA recommends you contact the hospital directly to obtain the most recent performance data.