Pennsylvania Health Care Quality Alliance > Reports > Compare Hospitals
The PHCQA Performance & Progress Report on hosptial quality

Hospitals 25 miles or less from: Zip Code 19464 19 Hospitals Found

The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) is a nationwide survey that measures various aspects of patients’ experiences during their hospital stays. This survey differs from patient satisfaction surveys because it does not assess patients’ subjective levels of satisfaction derived from such events.

The HCAHPS survey is composed of 27 questions, 18 of which have been used to compile the measures that assess ten critical aspects of hospital experience: communication with doctors, communication with nurses, responsiveness of hospital staff, cleanliness and quietness of hospital environment, pain management, communication about medicines, discharge information, overall rating of hospital, and recommendation of hospital.

How often was the area around patients’ rooms kept quiet at night? (Response categories include “Always”, “Usually” and “Sometimes/Never”.)

Why Is This Important    Additional Clinical Information

 Always       Usually       Sometimes/Never  

Room Quiet at Night
July 2011 - June 2012 Results *

   
PENNSYLVANIA RATE 54% 32%
Brandywine Hospital 54% 32%
Grand View Hospital 60% 29%
Lansdale Hospital 60% 30%
Lehigh Valley Hospital 45% 38%
Main Line Hospital Bryn Mawr 51% 34%
Main Line Hospital Paoli 55% 34%
Mercy Suburban Hospital 38% 37%
Montgomery Hospital Medical Center 47% 38%
Phoenixville Hospital 60% 31%
Physicians Care Surgical Center 91% 9%
Pottstown Memorial Medical Center 52% 33%
Reading Hospital & Medical Center 51% 35%
St. Joseph Medical Center 50% 37%
St. Luke's Allentown Campus N/A
St. Luke's Quakertown Hospital 59% 31%
Surgical Institute of Reading 76% 20%
The Chester County Hospital and Health System 54% 34%
VA Medical Center Coatesville N/A
Westfield Hospital 69% 25%

*The Hospitals quality measures reported on this website come from a variety of sources using several data collection processes and update schedules. While the PHCQA website contains the most recent publicly available information, the time periods represented by these data range from 6 to 24 months old. Caution should be used when drawing conclusions from these data as a Hospitals’s performance may have changed significantly since the data was collected and reported. The PHCQA recommends you contact the hospital directly to obtain the most recent performance data.