Pennsylvania Health Care Quality Alliance > Reports > Compare Hospitals
The PHCQA Performance & Progress Report on hosptial quality

Hospitals 25 miles or less from: Zip Code 19111 41 Hospitals Found

The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) is a nationwide survey that measures various aspects of patients’ experiences during their hospital stays. This survey differs from patient satisfaction surveys because it does not assess patients’ subjective levels of satisfaction derived from such events.

The HCAHPS survey is composed of 27 questions, 18 of which have been used to compile the measures that assess ten critical aspects of hospital experience: communication with doctors, communication with nurses, responsiveness of hospital staff, cleanliness and quietness of hospital environment, pain management, communication about medicines, discharge information, overall rating of hospital, and recommendation of hospital.

How often were the patients’ rooms and bathrooms kept clean? (Response categories include “Always”, “Usually” and “Sometimes/Never”.)

Why Is This Important    Additional Clinical Information

 Always       Usually       Sometimes/Never  

Room and Bathroom Kept Clean
April 2012 - March 2013 Results *

Abington Memorial Hospital 63% 25%
Aria Health - Bucks County Campus 68% 22%
Aria Health - Frankford Campus 68% 22%
Aria Health - Torresdale Campus 68% 22%
Chestnut Hill Hospital 68% 21%
Crozer-Chester Medical Center 61% 25%
Delaware County Memorial Hospital 63% 29%
Doylestown Hospital 78% 17%
Eastern Regional Medical Center (Cancer Treatment Ctrs of America) 82% 15%
Einstein Medical Center Montgomery N/A
Einstein Medical Center Philadelphia 62% 24%
Fox Chase Cancer Center N/A
Grand View Hospital 78% 18%
Hahnemann University Hospital 65% 19%
Holy Redeemer Hospital & Medical Center 67% 22%
Hospital Of The University Of Pennsylvania 63% 26%
Jeanes Hospital 65% 25%
Jefferson Hospital for Neuroscience 66% 22%
Lansdale Hospital 78% 16%
Lower Bucks Hospital 69% 21%
Main Line Health - Lankenau Medical Center 67% 23%
Main Line Hospital Bryn Mawr 68% 22%
Main Line Hospital Paoli 68% 21%
Mercy Fitzgerald Hospital 67% 21%
Mercy Philadelphia Hospital 67% 21%
Mercy Suburban Hospital 57% 26%
Montgomery Hospital Medical Center N/A
Nazareth Hospital 61% 29%
Penn Presbyterian Medical Center 70% 21%
Pennsylvania Hospital 71% 20%
Phoenixville Hospital 74% 18%
Riddle Memorial Hospital 70% 21%
Roxborough Memorial Hospital 66% 21%
Springfield Hospital 61% 25%
St. Joseph's Hospital 64% 20%
St. Mary Medical Center 71% 20%
Taylor Hospital 61% 25%
Temple University Hospital 65% 21%
Thomas Jefferson University Hospital 66% 22%
Thomas Jefferson University Hospital Methodist Hospital 66% 22%
VA Medical Center Philadelphia N/A

*The Hospitals quality measures reported on this website come from a variety of sources using several data collection processes and update schedules. While the PHCQA website contains the most recent publicly available information, the time periods represented by these data range from 6 to 24 months old. Caution should be used when drawing conclusions from these data as a Hospitals’s performance may have changed significantly since the data was collected and reported. The PHCQA recommends you contact the hospital directly to obtain the most recent performance data.