Pennsylvania Health Care Quality Alliance > Reports > Compare Hospitals
The PHCQA Performance & Progress Report on hosptial quality

Hospitals 25 miles or less from: Zip Code 19111 40 Hospitals Found

The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) is a nationwide survey that measures various aspects of patients’ experiences during their hospital stays. This survey differs from patient satisfaction surveys because it does not assess patients’ subjective levels of satisfaction derived from such events.

The HCAHPS survey is composed of 27 questions, 18 of which have been used to compile the measures that assess ten critical aspects of hospital experience: communication with doctors, communication with nurses, responsiveness of hospital staff, cleanliness and quietness of hospital environment, pain management, communication about medicines, discharge information, overall rating of hospital, and recommendation of hospital.

How often were the patients’ rooms and bathrooms kept clean? (Response categories include “Always”, “Usually” and “Sometimes/Never”.)

Why Is This Important    Additional Clinical Information

 Always       Usually       Sometimes/Never  

Room and Bathroom Kept Clean
July 2013 - June 2014 Results *

Abington Memorial Hospital 63% 25%
Aria Health - Bucks County Campus 67% 22%
Aria Health - Frankford Campus 67% 22%
Aria Health - Torresdale Campus 67% 22%
Chestnut Hill Hospital 64% 25%
Crozer-Chester Medical Center 60% 21%
Delaware County Memorial Hospital 66% 24%
Doylestown Hospital 77% 17%
Eastern Regional Medical Center (Cancer Treatment Ctrs of America) 84% 12%
Einstein Medical Center Montgomery 73% 20%
Einstein Medical Center Philadelphia 62% 25%
Fox Chase Cancer Center N/A
Grand View Hospital 80% 16%
Hahnemann University Hospital 57% 25%
Holy Redeemer Hospital 68% 20%
Hospital Of The University Of Pennsylvania 69% 24%
Jeanes Hospital 68% 24%
Jefferson Hospital for Neuroscience 66% 23%
Lansdale Hospital 73% 18%
Lower Bucks Hospital 74% 17%
Main Line Health - Lankenau Medical Center 68% 23%
Main Line Health Bryn Mawr Hospital 72% 20%
Main Line Health Paoli Hospital 70% 20%
Main Line Health Riddle Hospital 70% 21%
Mercy Fitzgerald Hospital 68% 22%
Mercy Philadelphia Hospital 68% 22%
Mercy Suburban Hospital 63% 24%
Nazareth Hospital 67% 22%
Penn Presbyterian Medical Center 63% 26%
Pennsylvania Hospital 72% 20%
Phoenixville Hospital 74% 18%
Roxborough Memorial Hospital 69% 18%
Springfield Hospital 60% 21%
St. Joseph's Hospital 61% 18%
St. Mary Medical Center 70% 23%
Taylor Hospital 60% 21%
Temple University Hospital 69% 21%
Thomas Jefferson University Hospital 66% 23%
Thomas Jefferson University Hospital Methodist Hospital 66% 23%
VA Medical Center Philadelphia N/A

*The Hospitals quality measures reported on this website come from a variety of sources using several data collection processes and update schedules. While the PHCQA website contains the most recent publicly available information, the time periods represented by these data range from 6 to 24 months old. Caution should be used when drawing conclusions from these data as a Hospitals’s performance may have changed significantly since the data was collected and reported. The PHCQA recommends you contact the hospital directly to obtain the most recent performance data.