Pennsylvania Health Care Quality Alliance > Reports > Compare Hospitals
The PHCQA Performance & Progress Report on hosptial quality

Hospitals 25 miles or less from: Zip Code 19111 40 Hospitals Found

The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) is a nationwide survey that measures various aspects of patients’ experiences during their hospital stays. This survey differs from patient satisfaction surveys because it does not assess patients’ subjective levels of satisfaction derived from such events.

The HCAHPS survey is composed of 27 questions, 18 of which have been used to compile the measures that assess ten critical aspects of hospital experience: communication with doctors, communication with nurses, responsiveness of hospital staff, cleanliness and quietness of hospital environment, pain management, communication about medicines, discharge information, overall rating of hospital, and recommendation of hospital.

How often were the patients’ rooms and bathrooms kept clean? (Response categories include “Always”, “Usually” and “Sometimes/Never”.)

Why Is This Important    Additional Clinical Information

 Always       Usually       Sometimes/Never  

Room and Bathroom Kept Clean
October 2013 - September 2014 Results *

Abington - Lansdale Hospital 72% 19%
Abington Memorial Hospital 65% 24%
Aria Health - Bucks County Campus 67% 22%
Aria Health - Frankford Campus 67% 22%
Aria Health - Torresdale Campus 67% 22%
Chestnut Hill Hospital 63% 25%
Crozer-Chester Medical Center 58% 22%
Delaware County Memorial Hospital 65% 25%
Doylestown Hospital 77% 17%
Eastern Regional Medical Center (Cancer Treatment Ctrs of America) 88% 9%
Einstein Medical Center Montgomery 70% 22%
Einstein Medical Center Philadelphia 62% 25%
Fox Chase Cancer Center N/A
Grand View Hospital 80% 15%
Hahnemann University Hospital 59% 25%
Holy Redeemer Hospital 70% 20%
Hospital Of The University Of Pennsylvania 70% 22%
Jeanes Hospital 68% 22%
Jefferson Hospital for Neuroscience 67% 22%
Lower Bucks Hospital 74% 17%
Main Line Health - Lankenau Medical Center 69% 22%
Main Line Health Bryn Mawr Hospital 72% 20%
Main Line Health Paoli Hospital 69% 21%
Main Line Health Riddle Hospital 69% 21%
Mercy Fitzgerald Hospital 70% 21%
Mercy Philadelphia Hospital 70% 21%
Mercy Suburban Hospital 65% 23%
Nazareth Hospital 69% 20%
Penn Presbyterian Medical Center 64% 26%
Pennsylvania Hospital 72% 21%
Phoenixville Hospital 76% 17%
Roxborough Memorial Hospital 71% 17%
Springfield Hospital 58% 22%
St. Joseph's Hospital 60% 17%
St. Mary Medical Center 72% 22%
Taylor Hospital 58% 22%
Temple University Hospital 68% 22%
Thomas Jefferson University Hospital 67% 22%
Thomas Jefferson University Hospital Methodist Hospital 67% 22%
VA Medical Center Philadelphia N/A

*The Hospitals quality measures reported on this website come from a variety of sources using several data collection processes and update schedules. While the PHCQA website contains the most recent publicly available information, the time periods represented by these data range from 6 to 24 months old. Caution should be used when drawing conclusions from these data as a Hospitals’s performance may have changed significantly since the data was collected and reported. The PHCQA recommends you contact the hospital directly to obtain the most recent performance data.