Pennsylvania Health Care Quality Alliance > Reports > Compare Hospitals
The PHCQA Performance & Progress Report on hosptial quality

Hospitals 25 miles or less from: Zip Code 19111 40 Hospitals Found

The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) is a nationwide survey that measures various aspects of patients’ experiences during their hospital stays. This survey differs from patient satisfaction surveys because it does not assess patients’ subjective levels of satisfaction derived from such events.

The HCAHPS survey is composed of 27 questions, 18 of which have been used to compile the measures that assess ten critical aspects of hospital experience: communication with doctors, communication with nurses, responsiveness of hospital staff, cleanliness and quietness of hospital environment, pain management, communication about medicines, discharge information, overall rating of hospital, and recommendation of hospital.

How often did staff explain medicines before giving them to patients? (Response categories include “Always”, “Usually” and “Sometimes/Never”.)

Why Is This Important    Additional Clinical Information

 Always       Usually       Sometimes/Never  

Medicine Explained by Staff
April 2014 - March 2015 Results *

Abington - Lansdale Hospital 68% 15%
Abington Hospital - Jefferson Health 60% 22%
Aria Health - Frankford Campus 60% 18%
Aria Health - Torresdale Campus 60% 18%
Aria Health Bucks County 60% 18%
Cancer Treatment Centers of America at Eastern Regional Medical Center 69% 17%
Chestnut Hill Hospital 61% 18%
Crozer-Chester Medical Center 57% 18%
Delaware County Memorial Hospital 59% 20%
Doylestown Hospital 66% 18%
Einstein Medical Center Montgomery 58% 21%
Einstein Medical Center Philadelphia 59% 18%
Fox Chase Cancer Center N/A
Grand View Hospital 65% 17%
Hahnemann University Hospital 66% 15%
Holy Redeemer Hospital 60% 20%
Hospital Of The University Of Pennsylvania 66% 18%
Jeanes Hospital 65% 17%
Jefferson Hospital for Neuroscience 64% 17%
Lower Bucks Hospital 59% 16%
Main Line Health Bryn Mawr Hospital 66% 17%
Main Line Health Lankenau Medical Center 64% 19%
Main Line Health Paoli Hospital 68% 17%
Main Line Health Riddle Hospital 65% 18%
Mercy Fitzgerald Hospital 61% 17%
Mercy Philadelphia Hospital 61% 17%
Mercy Suburban Community Hospital 60% 18%
Nazareth Hospital 60% 17%
Penn Presbyterian Medical Center 65% 17%
Pennsylvania Hospital 60% 18%
Phoenixville Hospital 63% 18%
Roxborough Memorial Hospital 65% 15%
Springfield Hospital 57% 18%
St. Joseph's Hospital 54% 12%
St. Mary Medical Center 64% 18%
TJUH Methodist Hospital 64% 17%
Taylor Hospital 57% 18%
Temple University Hospital 59% 19%
Thomas Jefferson University Hospital 64% 17%
VA Medical Center Philadelphia N/A

*The Hospitals quality measures reported on this website come from a variety of sources using several data collection processes and update schedules. While the PHCQA website contains the most recent publicly available information, the time periods represented by these data range from 6 to 24 months old. Caution should be used when drawing conclusions from these data as a Hospitals’s performance may have changed significantly since the data was collected and reported. The PHCQA recommends you contact the hospital directly to obtain the most recent performance data.