Pennsylvania Health Care Quality Alliance > Reports > Compare Hospitals
The PHCQA Performance & Progress Report on hosptial quality

Hospitals 25 miles or less from: Zip Code 19111 40 Hospitals Found

The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) is a nationwide survey that measures various aspects of patients’ experiences during their hospital stays. This survey differs from patient satisfaction surveys because it does not assess patients’ subjective levels of satisfaction derived from such events.

The HCAHPS survey is composed of 27 questions, 18 of which have been used to compile the measures that assess ten critical aspects of hospital experience: communication with doctors, communication with nurses, responsiveness of hospital staff, cleanliness and quietness of hospital environment, pain management, communication about medicines, discharge information, overall rating of hospital, and recommendation of hospital.

How often did staff explain medicines before giving them to patients? (Response categories include “Always”, “Usually” and “Sometimes/Never”.)

Why Is This Important    Additional Clinical Information

 Always       Usually       Sometimes/Never  

Medicine Explained by Staff
July 2014 - June 2015 Results *

Abington - Lansdale Hospital 68% 16%
Abington Hospital - Jefferson Health 58% 22%
Aria Health - Frankford Campus 59% 19%
Aria Health - Torresdale Campus 59% 19%
Aria Health Bucks County 59% 19%
Cancer Treatment Centers of America at Eastern Regional Medical Center 67% 19%
Chestnut Hill Hospital 61% 18%
Crozer-Chester Medical Center 58% 17%
Delaware County Memorial Hospital 58% 20%
Doylestown Hospital 67% 16%
Einstein Medical Center Montgomery 58% 21%
Einstein Medical Center Philadelphia 60% 18%
Fox Chase Cancer Center N/A
Grand View Hospital 63% 19%
Hahnemann University Hospital 63% 18%
Holy Redeemer Hospital 61% 19%
Hospital Of The University Of Pennsylvania 67% 17%
Jeanes Hospital 62% 20%
Jefferson Hospital for Neuroscience 63% 18%
Lower Bucks Hospital 58% 18%
Main Line Health Bryn Mawr Hospital 66% 18%
Main Line Health Lankenau Medical Center 64% 19%
Main Line Health Paoli Hospital 68% 18%
Main Line Health Riddle Hospital 65% 18%
Mercy Fitzgerald Hospital 61% 18%
Mercy Philadelphia Hospital 61% 18%
Mercy Suburban Community Hospital 63% 15%
Nazareth Hospital 58% 17%
Penn Presbyterian Medical Center 67% 15%
Pennsylvania Hospital 61% 17%
Phoenixville Hospital 60% 19%
Roxborough Memorial Hospital 64% 18%
Springfield Hospital 58% 17%
St. Joseph's Hospital 52% 14%
St. Mary Medical Center 66% 18%
TJUH Methodist Hospital 63% 18%
Taylor Hospital 58% 17%
Temple University Hospital 61% 17%
Thomas Jefferson University Hospital 63% 18%
VA Medical Center Philadelphia N/A

*The Hospitals quality measures reported on this website come from a variety of sources using several data collection processes and update schedules. While the PHCQA website contains the most recent publicly available information, the time periods represented by these data range from 6 to 24 months old. Caution should be used when drawing conclusions from these data as a Hospitals’s performance may have changed significantly since the data was collected and reported. The PHCQA recommends you contact the hospital directly to obtain the most recent performance data.