Pennsylvania Health Care Quality Alliance > Reports > Compare Hospitals
The PHCQA Performance & Progress Report on hosptial quality

Hospitals 25 miles or less from: Zip Code 19111 39 Hospitals Found

The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) is a nationwide survey that measures various aspects of patients’ experiences during their hospital stays. This survey differs from patient satisfaction surveys because it does not assess patients’ subjective levels of satisfaction derived from such events.

The HCAHPS survey is composed of 27 questions, 18 of which have been used to compile the measures that assess ten critical aspects of hospital experience: communication with doctors, communication with nurses, responsiveness of hospital staff, cleanliness and quietness of hospital environment, pain management, communication about medicines, discharge information, overall rating of hospital, and recommendation of hospital.

How often did staff explain medicines before giving them to patients? (Response categories include “Always”, “Usually” and “Sometimes/Never”.)

Why Is This Important    Additional Clinical Information

 Always       Usually       Sometimes/Never  

Medicine Explained by Staff
April 2015 - March 2016 Results *

   
PENNSYLVANIA RATE 64% 18%
Abington - Lansdale Hospital 71% 15%
Abington Hospital - Jefferson Health 63% 19%
Aria - Jefferson Health Bucks County 59% 19%
Aria - Jefferson Health Frankford 59% 19%
Aria - Jefferson Health Torresdale 59% 19%
Cancer Treatment Centers of America at Eastern Regional Medical Center 70% 17%
Chestnut Hill Hospital 63% 16%
Corporal Michael J. Crescenz VA Medical Center N/A
Crozer-Chester Medical Center 61% 18%
Delaware County Memorial Hospital 57% 21%
Doylestown Hospital 68% 17%
Einstein Medical Center Montgomery 61% 18%
Einstein Medical Center Philadelphia 60% 20%
Fox Chase Cancer Center N/A
Grand View Hospital 60% 22%
Hahnemann University Hospital 63% 19%
Holy Redeemer Hospital 63% 19%
Hospital Of The University Of Pennsylvania 70% 17%
Jeanes Hospital 60% 19%
Jefferson Hospital for Neuroscience 66% 16%
Lower Bucks Hospital 57% 19%
Main Line Health Bryn Mawr Hospital 68% 17%
Main Line Health Lankenau Medical Center 64% 19%
Main Line Health Paoli Hospital 66% 19%
Main Line Health Riddle Hospital 65% 18%
Mercy Fitzgerald Hospital 62% 18%
Mercy Philadelphia Hospital 62% 18%
Nazareth Hospital 58% 16%
Penn Presbyterian Medical Center 68% 16%
Pennsylvania Hospital 62% 17%
Phoenixville Hospital 61% 20%
Roxborough Memorial Hospital 59% 19%
Springfield Hospital 61% 18%
St. Mary Medical Center 66% 17%
Suburban Community Hospital 58% 20%
TJUH Methodist Hospital 66% 16%
Taylor Hospital 61% 18%
Temple University Hospital 62% 18%
Thomas Jefferson University Hospital 66% 16%

*The Hospitals quality measures reported on this website come from a variety of sources using several data collection processes and update schedules. While the PHCQA website contains the most recent publicly available information, the time periods represented by these data range from 6 to 24 months old. Caution should be used when drawing conclusions from these data as a Hospitals’s performance may have changed significantly since the data was collected and reported. The PHCQA recommends you contact the hospital directly to obtain the most recent performance data.