Pennsylvania Health Care Quality Alliance > Reports > Compare Hospitals
The PHCQA Performance & Progress Report on hosptial quality

Hospitals 25 miles or less from: Zip Code 19111 40 Hospitals Found

The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) is a nationwide survey that measures various aspects of patients’ experiences during their hospital stays. This survey differs from patient satisfaction surveys because it does not assess patients’ subjective levels of satisfaction derived from such events.

The HCAHPS survey is composed of 27 questions, 18 of which have been used to compile the measures that assess ten critical aspects of hospital experience: communication with doctors, communication with nurses, responsiveness of hospital staff, cleanliness and quietness of hospital environment, pain management, communication about medicines, discharge information, overall rating of hospital, and recommendation of hospital.

How often did staff explain medicines before giving them to patients? (Response categories include “Always”, “Usually” and “Sometimes/Never”.)

Why Is This Important    Additional Clinical Information

 Always       Usually       Sometimes/Never  

Medicine Explained by Staff
July 2013 - June 2014 Results *

Abington Memorial Hospital 65% 19%
Aria Health - Bucks County Campus 59% 19%
Aria Health - Frankford Campus 59% 19%
Aria Health - Torresdale Campus 59% 19%
Chestnut Hill Hospital 66% 17%
Crozer-Chester Medical Center 58% 18%
Delaware County Memorial Hospital 57% 20%
Doylestown Hospital 66% 18%
Eastern Regional Medical Center (Cancer Treatment Ctrs of America) 76% 15%
Einstein Medical Center Montgomery 64% 18%
Einstein Medical Center Philadelphia 58% 19%
Fox Chase Cancer Center N/A
Grand View Hospital 64% 18%
Hahnemann University Hospital 66% 13%
Holy Redeemer Hospital 59% 22%
Hospital Of The University Of Pennsylvania 67% 19%
Jeanes Hospital 62% 17%
Jefferson Hospital for Neuroscience 65% 17%
Lansdale Hospital 68% 17%
Lower Bucks Hospital 53% 21%
Main Line Health - Lankenau Medical Center 64% 18%
Main Line Health Bryn Mawr Hospital 67% 17%
Main Line Health Paoli Hospital 64% 19%
Main Line Health Riddle Hospital 66% 18%
Mercy Fitzgerald Hospital 57% 18%
Mercy Philadelphia Hospital 57% 18%
Mercy Suburban Hospital 58% 19%
Nazareth Hospital 54% 21%
Penn Presbyterian Medical Center 61% 21%
Pennsylvania Hospital 59% 20%
Phoenixville Hospital 65% 18%
Roxborough Memorial Hospital 60% 17%
Springfield Hospital 58% 18%
St. Joseph's Hospital 55% 15%
St. Mary Medical Center 63% 16%
Taylor Hospital 58% 18%
Temple University Hospital 59% 19%
Thomas Jefferson University Hospital 65% 17%
Thomas Jefferson University Hospital Methodist Hospital 65% 17%
VA Medical Center Philadelphia N/A

*The Hospitals quality measures reported on this website come from a variety of sources using several data collection processes and update schedules. While the PHCQA website contains the most recent publicly available information, the time periods represented by these data range from 6 to 24 months old. Caution should be used when drawing conclusions from these data as a Hospitals’s performance may have changed significantly since the data was collected and reported. The PHCQA recommends you contact the hospital directly to obtain the most recent performance data.