Pennsylvania Health Care Quality Alliance > Reports > Compare Hospitals
The PHCQA Performance & Progress Report on hosptial quality

Hospitals 25 miles or less from: Zip Code 19111 41 Hospitals Found

The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) is a nationwide survey that measures various aspects of patients’ experiences during their hospital stays. This survey differs from patient satisfaction surveys because it does not assess patients’ subjective levels of satisfaction derived from such events.

The HCAHPS survey is composed of 27 questions, 18 of which have been used to compile the measures that assess ten critical aspects of hospital experience: communication with doctors, communication with nurses, responsiveness of hospital staff, cleanliness and quietness of hospital environment, pain management, communication about medicines, discharge information, overall rating of hospital, and recommendation of hospital.

How often did staff explain medicines before giving them to patients? (Response categories include “Always”, “Usually” and “Sometimes/Never”.)

Why Is This Important    Additional Clinical Information

 Always       Usually       Sometimes/Never  

Medicine Explained by Staff
April 2012 - March 2013 Results *

   
PENNSYLVANIA RATE 62% 18%
Abington Memorial Hospital 65% 14%
Aria Health - Bucks County Campus 61% 18%
Aria Health - Frankford Campus 61% 18%
Aria Health - Torresdale Campus 61% 18%
Chestnut Hill Hospital 65% 17%
Crozer-Chester Medical Center 56% 19%
Delaware County Memorial Hospital 64% 17%
Doylestown Hospital 68% 18%
Eastern Regional Medical Center (Cancer Treatment Ctrs of America) 69% 17%
Einstein Medical Center Montgomery N/A
Einstein Medical Center Philadelphia 61% 17%
Fox Chase Cancer Center N/A
Grand View Hospital 63% 19%
Hahnemann University Hospital 67% 15%
Holy Redeemer Hospital & Medical Center 61% 16%
Hospital Of The University Of Pennsylvania 65% 19%
Jeanes Hospital 62% 17%
Jefferson Hospital for Neuroscience 64% 17%
Lansdale Hospital 69% 16%
Lower Bucks Hospital 55% 20%
Main Line Health - Lankenau Medical Center 63% 19%
Main Line Hospital Bryn Mawr 64% 18%
Main Line Hospital Paoli 62% 19%
Mercy Fitzgerald Hospital 57% 17%
Mercy Philadelphia Hospital 57% 17%
Mercy Suburban Hospital 57% 17%
Montgomery Hospital Medical Center N/A
Nazareth Hospital 50% 20%
Penn Presbyterian Medical Center 66% 19%
Pennsylvania Hospital 61% 16%
Phoenixville Hospital 63% 19%
Riddle Memorial Hospital 64% 18%
Roxborough Memorial Hospital 63% 17%
Springfield Hospital 56% 19%
St. Joseph's Hospital 50% 20%
St. Mary Medical Center 65% 18%
Taylor Hospital 56% 19%
Temple University Hospital 60% 17%
Thomas Jefferson University Hospital 64% 17%
Thomas Jefferson University Hospital Methodist Hospital 64% 17%
VA Medical Center Philadelphia N/A

*The Hospitals quality measures reported on this website come from a variety of sources using several data collection processes and update schedules. While the PHCQA website contains the most recent publicly available information, the time periods represented by these data range from 6 to 24 months old. Caution should be used when drawing conclusions from these data as a Hospitals’s performance may have changed significantly since the data was collected and reported. The PHCQA recommends you contact the hospital directly to obtain the most recent performance data.