Pennsylvania Health Care Quality Alliance > Reports > Compare Hospitals
The PHCQA Performance & Progress Report on hosptial quality

Hospitals 25 miles or less from: Zip Code 19111 39 Hospitals Found

The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) is a nationwide survey that measures various aspects of patients’ experiences during their hospital stays. This survey differs from patient satisfaction surveys because it does not assess patients’ subjective levels of satisfaction derived from such events.

The HCAHPS survey is composed of 32 questions, 25 of which have been used to compile the measures that assess 11 critical aspects of hospital experience: communication with doctors, communication with nurses, responsiveness of hospital staff, cleanliness and quietness of hospital environment, pain management, communication about medicines, discharge information, care transition, overall rating of hospital, and recommendation of hospital.

How often did staff explain medicines before giving them to patients? (Response categories include “Always”, “Usually” and “Sometimes/Never”.)

Why Is This Important    Additional Clinical Information

 Always       Usually       Sometimes/Never  

Medicine Explained by Staff
October 2015 - September 2016 Results *

Abington - Lansdale Hospital 68% 16%
Abington Hospital - Jefferson Health 64% 18%
Aria - Jefferson Health Bucks County 61% 18%
Aria - Jefferson Health Frankford 61% 18%
Aria - Jefferson Health Torresdale 61% 18%
Cancer Treatment Centers of America at Eastern Regional Medical Center 70% 15%
Chestnut Hill Hospital 63% 17%
Corporal Michael J. Crescenz VA Medical Center N/A
Crozer-Chester Medical Center 60% 19%
Delaware County Memorial Hospital 58% 21%
Doylestown Hospital 67% 17%
Einstein Medical Center Montgomery 58% 21%
Einstein Medical Center Philadelphia 59% 20%
Fox Chase Cancer Center N/A
Grand View Hospital 63% 21%
Hahnemann University Hospital 61% 18%
Holy Redeemer Hospital 62% 16%
Hospital Of The University Of Pennsylvania 69% 17%
Jeanes Hospital 59% 20%
Jefferson Hospital for Neuroscience 66% 17%
Lower Bucks Hospital 56% 20%
Main Line Health Bryn Mawr Hospital 68% 16%
Main Line Health Lankenau Medical Center 63% 19%
Main Line Health Paoli Hospital 64% 20%
Main Line Health Riddle Hospital 65% 18%
Mercy Fitzgerald Hospital 62% 17%
Mercy Philadelphia Hospital 62% 17%
Nazareth Hospital 57% 19%
Penn Presbyterian Medical Center 68% 16%
Pennsylvania Hospital 61% 18%
Phoenixville Hospital 65% 18%
Roxborough Memorial Hospital 60% 18%
Springfield Hospital 60% 19%
St. Mary Medical Center 64% 17%
Suburban Community Hospital 59% 19%
TJUH Methodist Hospital 66% 17%
Taylor Hospital 60% 19%
Temple University Hospital 61% 18%
Thomas Jefferson University Hospital 66% 17%

*The Hospitals quality measures reported on this website come from a variety of sources using several data collection processes and update schedules. While the PHCQA website contains the most recent publicly available information, the time periods represented by these data range from 6 to 24 months old. Caution should be used when drawing conclusions from these data as a Hospitals’s performance may have changed significantly since the data was collected and reported. The PHCQA recommends you contact the hospital directly to obtain the most recent performance data.