Pennsylvania Health Care Quality Alliance > Reports > Compare Hospitals
The PHCQA Performance & Progress Report on hosptial quality

Hospitals 25 miles or less from: Zip Code 19111 39 Hospitals Found

The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) is a nationwide survey that measures various aspects of patients’ experiences during their hospital stays. This survey differs from patient satisfaction surveys because it does not assess patients’ subjective levels of satisfaction derived from such events.

The HCAHPS survey is composed of 32 questions, 25 of which have been used to compile the measures that assess 11 critical aspects of hospital experience: communication with doctors, communication with nurses, responsiveness of hospital staff, cleanliness and quietness of hospital environment, pain management, communication about medicines, discharge information, care transition, overall rating of hospital, and recommendation of hospital.

How often did staff explain medicines before giving them to patients? (Response categories include “Always”, “Usually” and “Sometimes/Never”.)

Why Is This Important    Additional Clinical Information

 Always       Usually       Sometimes/Never  

Medicine Explained by Staff
July 2016 - June 2017 Results *

Abington - Lansdale Hospital 69% 16%
Abington Hospital - Jefferson Health 62% 20%
Cancer Treatment Centers of America Philadelphia 74% 12%
Chestnut Hill Hospital 64% 21%
Corporal Michael J. Crescenz VA Medical Center N/A
Crozer-Chester Medical Center 56% 19%
Delaware County Memorial Hospital 61% 19%
Doylestown Hospital 65% 18%
Einstein Medical Center Montgomery 60% 19%
Einstein Medical Center Philadelphia 60% 20%
Fox Chase Cancer Center N/A
Grand View Hospital 64% 22%
Hahnemann University Hospital 64% 19%
Holy Redeemer Hospital 56% 20%
Hospital Of The University Of Pennsylvania 67% 19%
Jeanes Hospital 58% 22%
Jefferson Bucks Hospital 61% 17%
Jefferson Frankford Hospital 61% 17%
Jefferson Hospital for Neuroscience 66% 17%
Jefferson Torresdale Hospital 61% 17%
Lower Bucks Hospital 58% 17%
Main Line Health Bryn Mawr Hospital 67% 17%
Main Line Health Lankenau Medical Center 62% 19%
Main Line Health Paoli Hospital 65% 18%
Main Line Health Riddle Hospital 68% 16%
Mercy Fitzgerald Hospital 60% 19%
Mercy Philadelphia Hospital 60% 19%
Methodist Hospital 66% 17%
Nazareth Hospital 59% 19%
Penn Presbyterian Medical Center 67% 14%
Pennsylvania Hospital 63% 18%
Phoenixville Hospital 63% 21%
Roxborough Memorial Hospital 60% 18%
Springfield Hospital 56% 19%
St. Mary Medical Center 64% 17%
Suburban Community Hospital 59% 19%
Taylor Hospital 56% 19%
Temple University Hospital 61% 19%
Thomas Jefferson University Hospital 66% 17%

*The Hospitals quality measures reported on this website come from a variety of sources using several data collection processes and update schedules. While the PHCQA website contains the most recent publicly available information, the time periods represented by these data range from 6 to 24 months old. Caution should be used when drawing conclusions from these data as a Hospitals’s performance may have changed significantly since the data was collected and reported. The PHCQA recommends you contact the hospital directly to obtain the most recent performance data.