Pennsylvania Health Care Quality Alliance > Reports > Compare Hospitals
The PHCQA Performance & Progress Report on hosptial quality

Hospitals 25 miles or less from: Zip Code 19111 40 Hospitals Found

The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) is a nationwide survey that measures various aspects of patients’ experiences during their hospital stays. This survey differs from patient satisfaction surveys because it does not assess patients’ subjective levels of satisfaction derived from such events.

The HCAHPS survey is composed of 27 questions, 18 of which have been used to compile the measures that assess ten critical aspects of hospital experience: communication with doctors, communication with nurses, responsiveness of hospital staff, cleanliness and quietness of hospital environment, pain management, communication about medicines, discharge information, overall rating of hospital, and recommendation of hospital.

How often did staff explain medicines before giving them to patients? (Response categories include “Always”, “Usually” and “Sometimes/Never”.)

Why Is This Important    Additional Clinical Information

 Always       Usually       Sometimes/Never  

Medicine Explained by Staff
July 2011 - June 2012 Results *

   
PENNSYLVANIA RATE 62% 18%
Abington Memorial Hospital 60% 17%
Aria Health - Bucks County Campus N/A
Aria Health - Frankford Campus 59% 20%
Aria Health - Torresdale Campus N/A
Chestnut Hill Hospital 61% 16%
Crozer-Chester Medical Center 57% 19%
Delaware County Memorial Hospital 57% 21%
Doylestown Hospital 64% 19%
Eastern Regional Medical Center (Cancer Treatment Ctrs of America) 73% 16%
Einstein Healthcare Network 60% 20%
Fox Chase Cancer Center N/A
Grand View Hospital 65% 19%
Hahnemann University Hospital 66% 18%
Holy Redeemer Hospital & Medical Center 60% 19%
Hospital Of The University Of Pennsylvania 65% 18%
Jeanes Hospital 59% 21%
Jefferson Hospital for Neuroscience N/A
Lansdale Hospital 65% 17%
Lower Bucks Hospital 58% 18%
Main Line Health - Lankenau Medical Center 61% 20%
Main Line Hospital Bryn Mawr 64% 18%
Main Line Hospital Paoli 61% 20%
Mercy Fitzgerald Hospital 57% 17%
Mercy Hospital Of Philadelphia N/A
Mercy Suburban Hospital 50% 21%
Montgomery Hospital Medical Center 61% 18%
Nazareth Hospital 53% 19%
Penn Presbyterian Medical Center 65% 18%
Pennsylvania Hospital 60% 18%
Phoenixville Hospital 64% 19%
Riddle Memorial Hospital 61% 19%
Roxborough Memorial Hospital 64% 17%
Springfield Hospital N/A
St. Joseph's Hospital 49% 17%
St. Mary Medical Center 64% 16%
Taylor Hospital N/A
Temple University Hospital 57% 19%
Thomas Jefferson University Hospital 63% 18%
Thomas Jefferson University Hospital Methodist Hospital N/A
VA Medical Center Philadelphia N/A

*The Hospitals quality measures reported on this website come from a variety of sources using several data collection processes and update schedules. While the PHCQA website contains the most recent publicly available information, the time periods represented by these data range from 6 to 24 months old. Caution should be used when drawing conclusions from these data as a Hospitals’s performance may have changed significantly since the data was collected and reported. The PHCQA recommends you contact the hospital directly to obtain the most recent performance data.