Pennsylvania Health Care Quality Alliance > Reports > Compare Hospitals
The PHCQA Performance & Progress Report on hosptial quality

Hospitals 25 miles or less from: Zip Code 19111 41 Hospitals Found

The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) is a nationwide survey that measures various aspects of patients’ experiences during their hospital stays. This survey differs from patient satisfaction surveys because it does not assess patients’ subjective levels of satisfaction derived from such events.

The HCAHPS survey is composed of 27 questions, 18 of which have been used to compile the measures that assess ten critical aspects of hospital experience: communication with doctors, communication with nurses, responsiveness of hospital staff, cleanliness and quietness of hospital environment, pain management, communication about medicines, discharge information, overall rating of hospital, and recommendation of hospital.

How often did staff explain medicines before giving them to patients? (Response categories include “Always”, “Usually” and “Sometimes/Never”.)

Why Is This Important    Additional Clinical Information

 Always       Usually       Sometimes/Never  

Medicine Explained by Staff
October 2012 - September 2013 Results *

Abington Memorial Hospital 65% 15%
Aria Health - Bucks County Campus 59% 19%
Aria Health - Frankford Campus 59% 19%
Aria Health - Torresdale Campus 59% 19%
Chestnut Hill Hospital 65% 16%
Crozer-Chester Medical Center 57% 18%
Delaware County Memorial Hospital 58% 20%
Doylestown Hospital 65% 19%
Eastern Regional Medical Center (Cancer Treatment Ctrs of America) 73% 16%
Einstein Medical Center Montgomery 59% 20%
Einstein Medical Center Philadelphia 61% 18%
Fox Chase Cancer Center N/A
Grand View Hospital 59% 23%
Hahnemann University Hospital 67% 14%
Holy Redeemer Hospital & Medical Center 59% 16%
Hospital Of The University Of Pennsylvania 65% 19%
Jeanes Hospital 60% 18%
Jefferson Hospital for Neuroscience 64% 18%
Lansdale Hospital 68% 16%
Lower Bucks Hospital 50% 19%
Main Line Health - Lankenau Medical Center 65% 18%
Main Line Hospital Bryn Mawr 63% 18%
Main Line Hospital Paoli 63% 18%
Mercy Fitzgerald Hospital 58% 15%
Mercy Philadelphia Hospital 58% 15%
Mercy Suburban Hospital 61% 15%
Montgomery Hospital Medical Center N/A
Nazareth Hospital 51% 20%
Penn Presbyterian Medical Center 65% 20%
Pennsylvania Hospital 59% 18%
Phoenixville Hospital 63% 19%
Riddle Memorial Hospital 65% 18%
Roxborough Memorial Hospital 60% 17%
Springfield Hospital 57% 18%
St. Joseph's Hospital 54% 19%
St. Mary Medical Center 66% 16%
Taylor Hospital 57% 18%
Temple University Hospital 60% 18%
Thomas Jefferson University Hospital 64% 18%
Thomas Jefferson University Hospital Methodist Hospital 64% 18%
VA Medical Center Philadelphia N/A

*The Hospitals quality measures reported on this website come from a variety of sources using several data collection processes and update schedules. While the PHCQA website contains the most recent publicly available information, the time periods represented by these data range from 6 to 24 months old. Caution should be used when drawing conclusions from these data as a Hospitals’s performance may have changed significantly since the data was collected and reported. The PHCQA recommends you contact the hospital directly to obtain the most recent performance data.