Pennsylvania Health Care Quality Alliance > Reports > Compare Hospitals
The PHCQA Performance & Progress Report on hosptial quality

Hospitals 25 miles or less from: Zip Code 19111 40 Hospitals Found

The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) is a nationwide survey that measures various aspects of patients’ experiences during their hospital stays. This survey differs from patient satisfaction surveys because it does not assess patients’ subjective levels of satisfaction derived from such events.

The HCAHPS survey is composed of 27 questions, 18 of which have been used to compile the measures that assess ten critical aspects of hospital experience: communication with doctors, communication with nurses, responsiveness of hospital staff, cleanliness and quietness of hospital environment, pain management, communication about medicines, discharge information, overall rating of hospital, and recommendation of hospital.

How often did staff explain medicines before giving them to patients? (Response categories include “Always”, “Usually” and “Sometimes/Never”.)

Why Is This Important    Additional Clinical Information

 Always       Usually       Sometimes/Never  

Medicine Explained by Staff
January 2015 - December 2015 Results *

Abington - Lansdale Hospital 70% 15%
Abington Hospital - Jefferson Health 61% 21%
Aria Health - Frankford Campus 58% 20%
Aria Health - Torresdale Campus 58% 20%
Aria Health Bucks County 58% 20%
Cancer Treatment Centers of America at Eastern Regional Medical Center 68% 19%
Chestnut Hill Hospital 59% 18%
Crozer-Chester Medical Center 61% 18%
Delaware County Memorial Hospital 56% 23%
Doylestown Hospital 68% 18%
Einstein Medical Center Montgomery 61% 19%
Einstein Medical Center Philadelphia 60% 19%
Fox Chase Cancer Center N/A
Grand View Hospital 61% 22%
Hahnemann University Hospital 63% 20%
Holy Redeemer Hospital 65% 19%
Hospital Of The University Of Pennsylvania 69% 18%
Jeanes Hospital 60% 19%
Jefferson Hospital for Neuroscience 65% 16%
Lower Bucks Hospital 58% 18%
Main Line Health Bryn Mawr Hospital 67% 17%
Main Line Health Lankenau Medical Center 64% 19%
Main Line Health Paoli Hospital 66% 19%
Main Line Health Riddle Hospital 66% 18%
Mercy Fitzgerald Hospital 62% 18%
Mercy Philadelphia Hospital 62% 18%
Mercy Suburban Community Hospital 58% 19%
Nazareth Hospital 57% 17%
Penn Presbyterian Medical Center 67% 16%
Pennsylvania Hospital 62% 16%
Phoenixville Hospital 60% 21%
Roxborough Memorial Hospital 60% 20%
Springfield Hospital 61% 18%
St. Joseph's Hospital N/A
St. Mary Medical Center 66% 18%
TJUH Methodist Hospital 65% 16%
Taylor Hospital 61% 18%
Temple University Hospital 63% 17%
Thomas Jefferson University Hospital 65% 16%
VA Medical Center Philadelphia N/A

*The Hospitals quality measures reported on this website come from a variety of sources using several data collection processes and update schedules. While the PHCQA website contains the most recent publicly available information, the time periods represented by these data range from 6 to 24 months old. Caution should be used when drawing conclusions from these data as a Hospitals’s performance may have changed significantly since the data was collected and reported. The PHCQA recommends you contact the hospital directly to obtain the most recent performance data.