Pennsylvania Health Care Quality Alliance > Reports > Compare Hospitals
The PHCQA Performance & Progress Report on hosptial quality

Hospitals 25 miles or less from: Zip Code 19111 40 Hospitals Found

The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) is a nationwide survey that measures various aspects of patients’ experiences during their hospital stays. This survey differs from patient satisfaction surveys because it does not assess patients’ subjective levels of satisfaction derived from such events.

The HCAHPS survey is composed of 27 questions, 18 of which have been used to compile the measures that assess ten critical aspects of hospital experience: communication with doctors, communication with nurses, responsiveness of hospital staff, cleanliness and quietness of hospital environment, pain management, communication about medicines, discharge information, overall rating of hospital, and recommendation of hospital.

How often did staff explain medicines before giving them to patients? (Response categories include “Always”, “Usually” and “Sometimes/Never”.)

Why Is This Important    Additional Clinical Information

 Always       Usually       Sometimes/Never  

Medicine Explained by Staff
October 2013 - September 2014 Results *

Abington - Lansdale Hospital 69% 16%
Abington Memorial Hospital 63% 20%
Aria Health - Bucks County Campus 61% 17%
Aria Health - Frankford Campus 61% 17%
Aria Health - Torresdale Campus 61% 17%
Chestnut Hill Hospital 64% 16%
Crozer-Chester Medical Center 57% 18%
Delaware County Memorial Hospital 58% 20%
Doylestown Hospital 68% 17%
Eastern Regional Medical Center (Cancer Treatment Ctrs of America) 71% 16%
Einstein Medical Center Montgomery 63% 18%
Einstein Medical Center Philadelphia 58% 19%
Fox Chase Cancer Center N/A
Grand View Hospital 62% 19%
Hahnemann University Hospital 64% 13%
Holy Redeemer Hospital 59% 21%
Hospital Of The University Of Pennsylvania 67% 18%
Jeanes Hospital 62% 18%
Jefferson Hospital for Neuroscience 65% 17%
Lower Bucks Hospital 58% 17%
Main Line Health - Lankenau Medical Center 63% 19%
Main Line Health Bryn Mawr Hospital 67% 18%
Main Line Health Paoli Hospital 65% 19%
Main Line Health Riddle Hospital 65% 19%
Mercy Fitzgerald Hospital 59% 19%
Mercy Philadelphia Hospital 59% 19%
Mercy Suburban Hospital 59% 18%
Nazareth Hospital 58% 19%
Penn Presbyterian Medical Center 62% 19%
Pennsylvania Hospital 60% 20%
Phoenixville Hospital 65% 18%
Roxborough Memorial Hospital 63% 17%
Springfield Hospital 57% 18%
St. Joseph's Hospital 53% 16%
St. Mary Medical Center 61% 18%
Taylor Hospital 57% 18%
Temple University Hospital 59% 18%
Thomas Jefferson University Hospital 65% 17%
Thomas Jefferson University Hospital Methodist Hospital 65% 17%
VA Medical Center Philadelphia N/A

*The Hospitals quality measures reported on this website come from a variety of sources using several data collection processes and update schedules. While the PHCQA website contains the most recent publicly available information, the time periods represented by these data range from 6 to 24 months old. Caution should be used when drawing conclusions from these data as a Hospitals’s performance may have changed significantly since the data was collected and reported. The PHCQA recommends you contact the hospital directly to obtain the most recent performance data.