Pennsylvania Health Care Quality Alliance > Reports > Compare Hospitals
The PHCQA Performance & Progress Report on hosptial quality

Hospitals 25 miles or less from: Zip Code 19111 40 Hospitals Found

The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) is a nationwide survey that measures various aspects of patients’ experiences during their hospital stays. This survey differs from patient satisfaction surveys because it does not assess patients’ subjective levels of satisfaction derived from such events.

The HCAHPS survey is composed of 27 questions, 18 of which have been used to compile the measures that assess ten critical aspects of hospital experience: communication with doctors, communication with nurses, responsiveness of hospital staff, cleanliness and quietness of hospital environment, pain management, communication about medicines, discharge information, overall rating of hospital, and recommendation of hospital.

How often did staff explain medicines before giving them to patients? (Response categories include “Always”, “Usually” and “Sometimes/Never”.)

Why Is This Important    Additional Clinical Information

 Always       Usually       Sometimes/Never  

Medicine Explained by Staff
January 2014 - December 2014 Results *

Abington - Lansdale Hospital 68% 16%
Abington Memorial Hospital 63% 20%
Aria Health - Bucks County Campus 62% 17%
Aria Health - Frankford Campus 62% 17%
Aria Health - Torresdale Campus 62% 17%
Chestnut Hill Hospital 65% 16%
Crozer-Chester Medical Center 56% 18%
Delaware County Memorial Hospital 58% 20%
Doylestown Hospital 67% 17%
Eastern Regional Medical Center (Cancer Treatment Ctrs of America) 71% 16%
Einstein Medical Center Montgomery 59% 20%
Einstein Medical Center Philadelphia 58% 20%
Fox Chase Cancer Center N/A
Grand View Hospital 63% 17%
Hahnemann University Hospital 65% 13%
Holy Redeemer Hospital 58% 21%
Hospital Of The University Of Pennsylvania 65% 19%
Jeanes Hospital 65% 17%
Jefferson Hospital for Neuroscience 65% 17%
Lower Bucks Hospital 57% 18%
Main Line Health - Lankenau Medical Center 64% 19%
Main Line Health Bryn Mawr Hospital 66% 18%
Main Line Health Paoli Hospital 67% 19%
Main Line Health Riddle Hospital 65% 19%
Mercy Fitzgerald Hospital 60% 19%
Mercy Philadelphia Hospital 60% 19%
Mercy Suburban Hospital 59% 18%
Nazareth Hospital 59% 18%
Penn Presbyterian Medical Center 64% 19%
Pennsylvania Hospital 61% 18%
Phoenixville Hospital 63% 18%
Roxborough Memorial Hospital 65% 16%
Springfield Hospital 56% 18%
St. Joseph's Hospital 52% 15%
St. Mary Medical Center 62% 18%
Taylor Hospital 56% 18%
Temple University Hospital 60% 18%
Thomas Jefferson University Hospital 65% 17%
Thomas Jefferson University Hospital Methodist Hospital 65% 17%
VA Medical Center Philadelphia N/A

*The Hospitals quality measures reported on this website come from a variety of sources using several data collection processes and update schedules. While the PHCQA website contains the most recent publicly available information, the time periods represented by these data range from 6 to 24 months old. Caution should be used when drawing conclusions from these data as a Hospitals’s performance may have changed significantly since the data was collected and reported. The PHCQA recommends you contact the hospital directly to obtain the most recent performance data.