Pennsylvania Health Care Quality Alliance > Reports > Compare Hospitals
The PHCQA Performance & Progress Report on hosptial quality

Hospitals 25 miles or less from: Zip Code 19111 39 Hospitals Found

The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) is a nationwide survey that measures various aspects of patients’ experiences during their hospital stays. This survey differs from patient satisfaction surveys because it does not assess patients’ subjective levels of satisfaction derived from such events.

The HCAHPS survey is composed of 32 questions, 25 of which have been used to compile the measures that assess 11 critical aspects of hospital experience: communication with doctors, communication with nurses, responsiveness of hospital staff, cleanliness and quietness of hospital environment, pain management, communication about medicines, discharge information, care transition, overall rating of hospital, and recommendation of hospital.

How often did patients receive help quickly from hospital staff? (Response categories include “Always”, “Usually” and “Sometimes/Never”.)

Why Is This Important    Additional Clinical Information

 Always       Usually       Sometimes/Never  

Responsiveness of Hospital Staff
April 2016 - March 2017 Results *

   
PENNSYLVANIA RATE 68% 24%
Abington - Lansdale Hospital 76% 17%
Abington Hospital - Jefferson Health 67% 25%
Aria - Jefferson Health Bucks County 64% 26%
Aria - Jefferson Health Frankford 64% 26%
Aria - Jefferson Health Torresdale 64% 26%
Cancer Treatment Centers of America at Eastern Regional Medical Center 81% 16%
Chestnut Hill Hospital 62% 27%
Corporal Michael J. Crescenz VA Medical Center N/A
Crozer-Chester Medical Center 57% 29%
Delaware County Memorial Hospital 59% 29%
Doylestown Hospital 77% 17%
Einstein Medical Center Montgomery 65% 26%
Einstein Medical Center Philadelphia 60% 26%
Fox Chase Cancer Center N/A
Grand View Hospital 70% 24%
Hahnemann University Hospital 56% 30%
Holy Redeemer Hospital 65% 23%
Hospital Of The University Of Pennsylvania 68% 23%
Jeanes Hospital 61% 27%
Jefferson Hospital for Neuroscience 73% 21%
Lower Bucks Hospital 63% 26%
Main Line Health Bryn Mawr Hospital 70% 22%
Main Line Health Lankenau Medical Center 63% 27%
Main Line Health Paoli Hospital 67% 26%
Main Line Health Riddle Hospital 73% 21%
Mercy Fitzgerald Hospital 59% 24%
Mercy Philadelphia Hospital 59% 24%
Nazareth Hospital 63% 25%
Penn Presbyterian Medical Center 68% 24%
Pennsylvania Hospital 60% 26%
Phoenixville Hospital 61% 30%
Roxborough Memorial Hospital 67% 22%
Springfield Hospital 57% 29%
St. Mary Medical Center 72% 20%
Suburban Community Hospital 55% 26%
TJUH Methodist Hospital 73% 21%
Taylor Hospital 57% 29%
Temple University Hospital 59% 26%
Thomas Jefferson University Hospital 73% 21%

*The Hospitals quality measures reported on this website come from a variety of sources using several data collection processes and update schedules. While the PHCQA website contains the most recent publicly available information, the time periods represented by these data range from 6 to 24 months old. Caution should be used when drawing conclusions from these data as a Hospitals’s performance may have changed significantly since the data was collected and reported. The PHCQA recommends you contact the hospital directly to obtain the most recent performance data.