Pennsylvania Health Care Quality Alliance > Reports > Compare Hospitals
The PHCQA Performance & Progress Report on hosptial quality

Hospitals 25 miles or less from: Zip Code 19111 40 Hospitals Found

The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) is a nationwide survey that measures various aspects of patients’ experiences during their hospital stays. This survey differs from patient satisfaction surveys because it does not assess patients’ subjective levels of satisfaction derived from such events.

The HCAHPS survey is composed of 27 questions, 18 of which have been used to compile the measures that assess ten critical aspects of hospital experience: communication with doctors, communication with nurses, responsiveness of hospital staff, cleanliness and quietness of hospital environment, pain management, communication about medicines, discharge information, overall rating of hospital, and recommendation of hospital.

How often did patients receive help quickly from hospital staff? (Response categories include “Always”, “Usually” and “Sometimes/Never”.)

Why Is This Important    Additional Clinical Information

 Always       Usually       Sometimes/Never  

Responsiveness of Hospital Staff
October 2013 - September 2014 Results *

Abington - Lansdale Hospital 76% 18%
Abington Memorial Hospital 63% 27%
Aria Health - Bucks County Campus 65% 24%
Aria Health - Frankford Campus 65% 24%
Aria Health - Torresdale Campus 65% 24%
Chestnut Hill Hospital 56% 31%
Crozer-Chester Medical Center 57% 27%
Delaware County Memorial Hospital 60% 28%
Doylestown Hospital 77% 18%
Eastern Regional Medical Center (Cancer Treatment Ctrs of America) 82% 15%
Einstein Medical Center Montgomery 68% 26%
Einstein Medical Center Philadelphia 58% 27%
Fox Chase Cancer Center N/A
Grand View Hospital 67% 26%
Hahnemann University Hospital 60% 26%
Holy Redeemer Hospital 66% 23%
Hospital Of The University Of Pennsylvania 65% 25%
Jeanes Hospital 67% 25%
Jefferson Hospital for Neuroscience 72% 20%
Lower Bucks Hospital 64% 24%
Main Line Health - Lankenau Medical Center 65% 25%
Main Line Health Bryn Mawr Hospital 70% 22%
Main Line Health Paoli Hospital 70% 24%
Main Line Health Riddle Hospital 72% 21%
Mercy Fitzgerald Hospital 59% 25%
Mercy Philadelphia Hospital 59% 25%
Mercy Suburban Hospital 55% 29%
Nazareth Hospital 61% 27%
Penn Presbyterian Medical Center 64% 25%
Pennsylvania Hospital 60% 26%
Phoenixville Hospital 63% 28%
Roxborough Memorial Hospital 73% 17%
Springfield Hospital 57% 27%
St. Joseph's Hospital 48% 24%
St. Mary Medical Center 75% 19%
Taylor Hospital 57% 27%
Temple University Hospital 55% 27%
Thomas Jefferson University Hospital 72% 20%
Thomas Jefferson University Hospital Methodist Hospital 72% 20%
VA Medical Center Philadelphia N/A

*The Hospitals quality measures reported on this website come from a variety of sources using several data collection processes and update schedules. While the PHCQA website contains the most recent publicly available information, the time periods represented by these data range from 6 to 24 months old. Caution should be used when drawing conclusions from these data as a Hospitals’s performance may have changed significantly since the data was collected and reported. The PHCQA recommends you contact the hospital directly to obtain the most recent performance data.