Pennsylvania Health Care Quality Alliance > Reports > Compare Hospitals
The PHCQA Performance & Progress Report on hosptial quality

Hospitals 25 miles or less from: Zip Code 19111 41 Hospitals Found

The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) is a nationwide survey that measures various aspects of patients’ experiences during their hospital stays. This survey differs from patient satisfaction surveys because it does not assess patients’ subjective levels of satisfaction derived from such events.

The HCAHPS survey is composed of 27 questions, 18 of which have been used to compile the measures that assess ten critical aspects of hospital experience: communication with doctors, communication with nurses, responsiveness of hospital staff, cleanliness and quietness of hospital environment, pain management, communication about medicines, discharge information, overall rating of hospital, and recommendation of hospital.

How often did nurses communicate well with patients? (Response categories include “Always”, “Usually” and “Sometimes/Never”.)

Why Is This Important    Additional Clinical Information

 Always       Usually       Sometimes/Never  

Nurse Communication
October 2012 - September 2013 Results *

Abington Memorial Hospital 80% 16%
Aria Health - Bucks County Campus 77% 18%
Aria Health - Frankford Campus 77% 18%
Aria Health - Torresdale Campus 77% 18%
Chestnut Hill Hospital 77% 17%
Crozer-Chester Medical Center 71% 22%
Delaware County Memorial Hospital 77% 18%
Doylestown Hospital 86% 12%
Eastern Regional Medical Center (Cancer Treatment Ctrs of America) 85% 13%
Einstein Medical Center Montgomery 78% 19%
Einstein Medical Center Philadelphia 78% 16%
Fox Chase Cancer Center N/A
Grand View Hospital 81% 16%
Hahnemann University Hospital 78% 16%
Holy Redeemer Hospital & Medical Center 78% 16%
Hospital Of The University Of Pennsylvania 80% 17%
Jeanes Hospital 74% 20%
Jefferson Hospital for Neuroscience 80% 16%
Lansdale Hospital 88% 10%
Lower Bucks Hospital 69% 22%
Main Line Health - Lankenau Medical Center 80% 17%
Main Line Hospital Bryn Mawr 83% 14%
Main Line Hospital Paoli 83% 14%
Mercy Fitzgerald Hospital 75% 18%
Mercy Philadelphia Hospital 75% 18%
Mercy Suburban Hospital 74% 20%
Montgomery Hospital Medical Center N/A
Nazareth Hospital 72% 22%
Penn Presbyterian Medical Center 80% 18%
Pennsylvania Hospital 72% 22%
Phoenixville Hospital 81% 16%
Riddle Memorial Hospital 85% 13%
Roxborough Memorial Hospital 74% 19%
Springfield Hospital 71% 22%
St. Joseph's Hospital 64% 20%
St. Mary Medical Center 81% 17%
Taylor Hospital 71% 22%
Temple University Hospital 73% 20%
Thomas Jefferson University Hospital 80% 16%
Thomas Jefferson University Hospital Methodist Hospital 80% 16%
VA Medical Center Philadelphia N/A

*The Hospitals quality measures reported on this website come from a variety of sources using several data collection processes and update schedules. While the PHCQA website contains the most recent publicly available information, the time periods represented by these data range from 6 to 24 months old. Caution should be used when drawing conclusions from these data as a Hospitals’s performance may have changed significantly since the data was collected and reported. The PHCQA recommends you contact the hospital directly to obtain the most recent performance data.