Pennsylvania Health Care Quality Alliance > Reports > Compare Hospitals
The PHCQA Performance & Progress Report on hosptial quality

Hospitals 25 miles or less from: Zip Code 19111 41 Hospitals Found

The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) is a nationwide survey that measures various aspects of patients’ experiences during their hospital stays. This survey differs from patient satisfaction surveys because it does not assess patients’ subjective levels of satisfaction derived from such events.

The HCAHPS survey is composed of 27 questions, 18 of which have been used to compile the measures that assess ten critical aspects of hospital experience: communication with doctors, communication with nurses, responsiveness of hospital staff, cleanliness and quietness of hospital environment, pain management, communication about medicines, discharge information, overall rating of hospital, and recommendation of hospital.

How often did nurses communicate well with patients? (Response categories include “Always”, “Usually” and “Sometimes/Never”.)

Why Is This Important    Additional Clinical Information

 Always       Usually       Sometimes/Never  

Nurse Communication
July 2012 - June 2013 Results *

Abington Memorial Hospital 80% 16%
Aria Health - Bucks County Campus 78% 17%
Aria Health - Frankford Campus 78% 17%
Aria Health - Torresdale Campus 78% 17%
Chestnut Hill Hospital 77% 17%
Crozer-Chester Medical Center 70% 23%
Delaware County Memorial Hospital 79% 17%
Doylestown Hospital 87% 11%
Eastern Regional Medical Center (Cancer Treatment Ctrs of America) 82% 16%
Einstein Medical Center Montgomery N/A
Einstein Medical Center Philadelphia 76% 17%
Fox Chase Cancer Center N/A
Grand View Hospital 80% 16%
Hahnemann University Hospital 79% 16%
Holy Redeemer Hospital & Medical Center 78% 16%
Hospital Of The University Of Pennsylvania 79% 17%
Jeanes Hospital 75% 19%
Jefferson Hospital for Neuroscience 80% 16%
Lansdale Hospital 87% 11%
Lower Bucks Hospital 68% 23%
Main Line Health - Lankenau Medical Center 80% 17%
Main Line Hospital Bryn Mawr 83% 14%
Main Line Hospital Paoli 82% 15%
Mercy Fitzgerald Hospital 75% 18%
Mercy Philadelphia Hospital 75% 18%
Mercy Suburban Hospital 74% 19%
Montgomery Hospital Medical Center N/A
Nazareth Hospital 74% 21%
Penn Presbyterian Medical Center 81% 17%
Pennsylvania Hospital 72% 22%
Phoenixville Hospital 81% 16%
Riddle Memorial Hospital 83% 15%
Roxborough Memorial Hospital 75% 19%
Springfield Hospital 70% 23%
St. Joseph's Hospital 63% 20%
St. Mary Medical Center 81% 17%
Taylor Hospital 70% 23%
Temple University Hospital 72% 19%
Thomas Jefferson University Hospital 80% 16%
Thomas Jefferson University Hospital Methodist Hospital 80% 16%
VA Medical Center Philadelphia N/A

*The Hospitals quality measures reported on this website come from a variety of sources using several data collection processes and update schedules. While the PHCQA website contains the most recent publicly available information, the time periods represented by these data range from 6 to 24 months old. Caution should be used when drawing conclusions from these data as a Hospitals’s performance may have changed significantly since the data was collected and reported. The PHCQA recommends you contact the hospital directly to obtain the most recent performance data.