Pennsylvania Health Care Quality Alliance > Reports > Compare Hospitals
The PHCQA Performance & Progress Report on hosptial quality

Hospitals 25 miles or less from: Zip Code 19111 39 Hospitals Found

The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) is a nationwide survey that measures various aspects of patients’ experiences during their hospital stays. This survey differs from patient satisfaction surveys because it does not assess patients’ subjective levels of satisfaction derived from such events.

The HCAHPS survey is composed of 32 questions, 25 of which have been used to compile the measures that assess 11 critical aspects of hospital experience: communication with doctors, communication with nurses, responsiveness of hospital staff, cleanliness and quietness of hospital environment, pain management, communication about medicines, discharge information, care transition, overall rating of hospital, and recommendation of hospital.

How often did nurses communicate well with patients? (Response categories include “Always”, “Usually” and “Sometimes/Never”.)

Why Is This Important    Additional Clinical Information

 Always       Usually       Sometimes/Never  

Nurse Communication
October 2015 - September 2016 Results *

   
PENNSYLVANIA RATE 81% 15%
Abington - Lansdale Hospital 86% 12%
Abington Hospital - Jefferson Health 82% 15%
Aria - Jefferson Health Bucks County 79% 16%
Aria - Jefferson Health Frankford 79% 16%
Aria - Jefferson Health Torresdale 79% 16%
Cancer Treatment Centers of America at Eastern Regional Medical Center 89% 10%
Chestnut Hill Hospital 79% 15%
Corporal Michael J. Crescenz VA Medical Center N/A
Crozer-Chester Medical Center 72% 21%
Delaware County Memorial Hospital 76% 19%
Doylestown Hospital 86% 12%
Einstein Medical Center Montgomery 78% 19%
Einstein Medical Center Philadelphia 75% 19%
Fox Chase Cancer Center N/A
Grand View Hospital 80% 18%
Hahnemann University Hospital 76% 19%
Holy Redeemer Hospital 80% 16%
Hospital Of The University Of Pennsylvania 85% 13%
Jeanes Hospital 79% 16%
Jefferson Hospital for Neuroscience 83% 14%
Lower Bucks Hospital 78% 17%
Main Line Health Bryn Mawr Hospital 85% 12%
Main Line Health Lankenau Medical Center 82% 14%
Main Line Health Paoli Hospital 84% 13%
Main Line Health Riddle Hospital 85% 12%
Mercy Fitzgerald Hospital 78% 17%
Mercy Philadelphia Hospital 78% 17%
Nazareth Hospital 76% 19%
Penn Presbyterian Medical Center 83% 14%
Pennsylvania Hospital 80% 16%
Phoenixville Hospital 78% 18%
Roxborough Memorial Hospital 78% 15%
Springfield Hospital 72% 21%
St. Mary Medical Center 82% 14%
Suburban Community Hospital 74% 17%
TJUH Methodist Hospital 83% 14%
Taylor Hospital 72% 21%
Temple University Hospital 76% 17%
Thomas Jefferson University Hospital 83% 14%

*The Hospitals quality measures reported on this website come from a variety of sources using several data collection processes and update schedules. While the PHCQA website contains the most recent publicly available information, the time periods represented by these data range from 6 to 24 months old. Caution should be used when drawing conclusions from these data as a Hospitals’s performance may have changed significantly since the data was collected and reported. The PHCQA recommends you contact the hospital directly to obtain the most recent performance data.