Pennsylvania Health Care Quality Alliance > Reports > Compare Hospitals
The PHCQA Performance & Progress Report on hosptial quality

Hospitals 25 miles or less from: Zip Code 19111 40 Hospitals Found

The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) is a nationwide survey that measures various aspects of patients’ experiences during their hospital stays. This survey differs from patient satisfaction surveys because it does not assess patients’ subjective levels of satisfaction derived from such events.

The HCAHPS survey is composed of 27 questions, 18 of which have been used to compile the measures that assess ten critical aspects of hospital experience: communication with doctors, communication with nurses, responsiveness of hospital staff, cleanliness and quietness of hospital environment, pain management, communication about medicines, discharge information, overall rating of hospital, and recommendation of hospital.

How often did nurses communicate well with patients? (Response categories include “Always”, “Usually” and “Sometimes/Never”.)

Why Is This Important    Additional Clinical Information

 Always       Usually       Sometimes/Never  

Nurse Communication
July 2011 - June 2012 Results *

   
PENNSYLVANIA RATE 78% 18%
Abington Memorial Hospital 77% 18%
Aria Health - Bucks County Campus N/A
Aria Health - Frankford Campus 76% 18%
Aria Health - Torresdale Campus N/A
Chestnut Hill Hospital 80% 16%
Crozer-Chester Medical Center 71% 21%
Delaware County Memorial Hospital 78% 17%
Doylestown Hospital 83% 14%
Eastern Regional Medical Center (Cancer Treatment Ctrs of America) 84% 14%
Einstein Healthcare Network 73% 20%
Fox Chase Cancer Center N/A
Grand View Hospital 81% 16%
Hahnemann University Hospital 81% 14%
Holy Redeemer Hospital & Medical Center 77% 18%
Hospital Of The University Of Pennsylvania 79% 18%
Jeanes Hospital 78% 18%
Jefferson Hospital for Neuroscience N/A
Lansdale Hospital 82% 15%
Lower Bucks Hospital 75% 18%
Main Line Health - Lankenau Medical Center 80% 16%
Main Line Hospital Bryn Mawr 82% 15%
Main Line Hospital Paoli 81% 16%
Mercy Fitzgerald Hospital 73% 18%
Mercy Hospital Of Philadelphia N/A
Mercy Suburban Hospital 65% 26%
Montgomery Hospital Medical Center 74% 20%
Nazareth Hospital 67% 25%
Penn Presbyterian Medical Center 80% 16%
Pennsylvania Hospital 73% 21%
Phoenixville Hospital 79% 17%
Riddle Memorial Hospital 80% 17%
Roxborough Memorial Hospital 76% 17%
Springfield Hospital N/A
St. Joseph's Hospital 64% 18%
St. Mary Medical Center 83% 14%
Taylor Hospital N/A
Temple University Hospital 71% 21%
Thomas Jefferson University Hospital 81% 15%
Thomas Jefferson University Hospital Methodist Hospital N/A
VA Medical Center Philadelphia N/A

*The Hospitals quality measures reported on this website come from a variety of sources using several data collection processes and update schedules. While the PHCQA website contains the most recent publicly available information, the time periods represented by these data range from 6 to 24 months old. Caution should be used when drawing conclusions from these data as a Hospitals’s performance may have changed significantly since the data was collected and reported. The PHCQA recommends you contact the hospital directly to obtain the most recent performance data.