Pennsylvania Health Care Quality Alliance > Reports > Compare Hospitals
The PHCQA Performance & Progress Report on hosptial quality

Hospitals 25 miles or less from: Zip Code 19111 40 Hospitals Found

The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) is a nationwide survey that measures various aspects of patients’ experiences during their hospital stays. This survey differs from patient satisfaction surveys because it does not assess patients’ subjective levels of satisfaction derived from such events.

The HCAHPS survey is composed of 27 questions, 18 of which have been used to compile the measures that assess ten critical aspects of hospital experience: communication with doctors, communication with nurses, responsiveness of hospital staff, cleanliness and quietness of hospital environment, pain management, communication about medicines, discharge information, overall rating of hospital, and recommendation of hospital.

How often did nurses communicate well with patients? (Response categories include “Always”, “Usually” and “Sometimes/Never”.)

Why Is This Important    Additional Clinical Information

 Always       Usually       Sometimes/Never  

Nurse Communication
July 2013 - June 2014 Results *

Abington Memorial Hospital 80% 16%
Aria Health - Bucks County Campus 76% 19%
Aria Health - Frankford Campus 76% 19%
Aria Health - Torresdale Campus 76% 19%
Chestnut Hill Hospital 78% 17%
Crozer-Chester Medical Center 74% 19%
Delaware County Memorial Hospital 76% 19%
Doylestown Hospital 85% 13%
Eastern Regional Medical Center (Cancer Treatment Ctrs of America) 89% 10%
Einstein Medical Center Montgomery 79% 17%
Einstein Medical Center Philadelphia 75% 18%
Fox Chase Cancer Center N/A
Grand View Hospital 80% 17%
Hahnemann University Hospital 80% 14%
Holy Redeemer Hospital 78% 17%
Hospital Of The University Of Pennsylvania 82% 15%
Jeanes Hospital 79% 17%
Jefferson Hospital for Neuroscience 81% 16%
Lansdale Hospital 86% 13%
Lower Bucks Hospital 76% 18%
Main Line Health - Lankenau Medical Center 79% 18%
Main Line Health Bryn Mawr Hospital 84% 13%
Main Line Health Paoli Hospital 84% 13%
Main Line Health Riddle Hospital 84% 13%
Mercy Fitzgerald Hospital 74% 19%
Mercy Philadelphia Hospital 74% 19%
Mercy Suburban Hospital 71% 22%
Nazareth Hospital 72% 21%
Penn Presbyterian Medical Center 79% 17%
Pennsylvania Hospital 76% 19%
Phoenixville Hospital 78% 18%
Roxborough Memorial Hospital 78% 16%
Springfield Hospital 74% 19%
St. Joseph's Hospital 65% 18%
St. Mary Medical Center 82% 16%
Taylor Hospital 74% 19%
Temple University Hospital 75% 19%
Thomas Jefferson University Hospital 81% 16%
Thomas Jefferson University Hospital Methodist Hospital 81% 16%
VA Medical Center Philadelphia N/A

*The Hospitals quality measures reported on this website come from a variety of sources using several data collection processes and update schedules. While the PHCQA website contains the most recent publicly available information, the time periods represented by these data range from 6 to 24 months old. Caution should be used when drawing conclusions from these data as a Hospitals’s performance may have changed significantly since the data was collected and reported. The PHCQA recommends you contact the hospital directly to obtain the most recent performance data.