Pennsylvania Health Care Quality Alliance > Reports > Compare Hospitals
The PHCQA Performance & Progress Report on hosptial quality

Hospitals 25 miles or less from: Zip Code 19111 40 Hospitals Found

The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) is a nationwide survey that measures various aspects of patients’ experiences during their hospital stays. This survey differs from patient satisfaction surveys because it does not assess patients’ subjective levels of satisfaction derived from such events.

The HCAHPS survey is composed of 27 questions, 18 of which have been used to compile the measures that assess ten critical aspects of hospital experience: communication with doctors, communication with nurses, responsiveness of hospital staff, cleanliness and quietness of hospital environment, pain management, communication about medicines, discharge information, overall rating of hospital, and recommendation of hospital.

How often did nurses communicate well with patients? (Response categories include “Always”, “Usually” and “Sometimes/Never”.)

Why Is This Important    Additional Clinical Information

 Always       Usually       Sometimes/Never  

Nurse Communication
January 2013 - December 2013 Results *

Abington Memorial Hospital 80% 16%
Aria Health - Bucks County Campus 78% 17%
Aria Health - Frankford Campus 78% 17%
Aria Health - Torresdale Campus 78% 17%
Chestnut Hill Hospital 76% 18%
Crozer-Chester Medical Center 72% 22%
Delaware County Memorial Hospital 78% 16%
Doylestown Hospital 86% 11%
Eastern Regional Medical Center (Cancer Treatment Ctrs of America) 86% 12%
Einstein Medical Center Montgomery 79% 18%
Einstein Medical Center Philadelphia 77% 16%
Fox Chase Cancer Center N/A
Grand View Hospital 80% 17%
Hahnemann University Hospital 77% 17%
Holy Redeemer Hospital 79% 16%
Hospital Of The University Of Pennsylvania 81% 16%
Jeanes Hospital 74% 20%
Jefferson Hospital for Neuroscience 81% 15%
Lansdale Hospital 88% 10%
Lower Bucks Hospital 71% 21%
Main Line Health - Lankenau Medical Center 79% 18%
Main Line Health Bryn Mawr Hospital 83% 14%
Main Line Health Paoli Hospital 83% 14%
Main Line Health Riddle Hospital 85% 13%
Mercy Fitzgerald Hospital 75% 17%
Mercy Philadelphia Hospital 75% 17%
Mercy Suburban Hospital 73% 20%
Nazareth Hospital 73% 21%
Penn Presbyterian Medical Center 78% 19%
Pennsylvania Hospital 73% 21%
Phoenixville Hospital 81% 16%
Roxborough Memorial Hospital 76% 17%
Springfield Hospital 72% 22%
St. Joseph's Hospital 64% 19%
St. Mary Medical Center 81% 17%
Taylor Hospital 72% 22%
Temple University Hospital 73% 20%
Thomas Jefferson University Hospital 81% 15%
Thomas Jefferson University Hospital Methodist Hospital 81% 15%
VA Medical Center Philadelphia N/A

*The Hospitals quality measures reported on this website come from a variety of sources using several data collection processes and update schedules. While the PHCQA website contains the most recent publicly available information, the time periods represented by these data range from 6 to 24 months old. Caution should be used when drawing conclusions from these data as a Hospitals’s performance may have changed significantly since the data was collected and reported. The PHCQA recommends you contact the hospital directly to obtain the most recent performance data.