Pennsylvania Health Care Quality Alliance > Reports > Compare Hospitals
The PHCQA Performance & Progress Report on hosptial quality

Hospitals 25 miles or less from: Zip Code 19111 40 Hospitals Found

The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) is a nationwide survey that measures various aspects of patients’ experiences during their hospital stays. This survey differs from patient satisfaction surveys because it does not assess patients’ subjective levels of satisfaction derived from such events.

The HCAHPS survey is composed of 27 questions, 18 of which have been used to compile the measures that assess ten critical aspects of hospital experience: communication with doctors, communication with nurses, responsiveness of hospital staff, cleanliness and quietness of hospital environment, pain management, communication about medicines, discharge information, overall rating of hospital, and recommendation of hospital.

How often did nurses communicate well with patients? (Response categories include “Always”, “Usually” and “Sometimes/Never”.)

Why Is This Important    Additional Clinical Information

 Always       Usually       Sometimes/Never  

Nurse Communication
October 2013 - September 2014 Results *

Abington - Lansdale Hospital 84% 14%
Abington Memorial Hospital 80% 16%
Aria Health - Bucks County Campus 77% 18%
Aria Health - Frankford Campus 77% 18%
Aria Health - Torresdale Campus 77% 18%
Chestnut Hill Hospital 76% 19%
Crozer-Chester Medical Center 72% 20%
Delaware County Memorial Hospital 75% 20%
Doylestown Hospital 85% 13%
Eastern Regional Medical Center (Cancer Treatment Ctrs of America) 89% 10%
Einstein Medical Center Montgomery 78% 18%
Einstein Medical Center Philadelphia 72% 21%
Fox Chase Cancer Center N/A
Grand View Hospital 78% 19%
Hahnemann University Hospital 80% 15%
Holy Redeemer Hospital 78% 17%
Hospital Of The University Of Pennsylvania 81% 15%
Jeanes Hospital 79% 18%
Jefferson Hospital for Neuroscience 81% 16%
Lower Bucks Hospital 74% 19%
Main Line Health - Lankenau Medical Center 80% 17%
Main Line Health Bryn Mawr Hospital 83% 14%
Main Line Health Paoli Hospital 85% 12%
Main Line Health Riddle Hospital 83% 14%
Mercy Fitzgerald Hospital 76% 17%
Mercy Philadelphia Hospital 76% 17%
Mercy Suburban Hospital 71% 23%
Nazareth Hospital 75% 20%
Penn Presbyterian Medical Center 80% 16%
Pennsylvania Hospital 77% 18%
Phoenixville Hospital 78% 18%
Roxborough Memorial Hospital 79% 16%
Springfield Hospital 72% 20%
St. Joseph's Hospital 66% 16%
St. Mary Medical Center 82% 16%
Taylor Hospital 72% 20%
Temple University Hospital 74% 19%
Thomas Jefferson University Hospital 81% 16%
Thomas Jefferson University Hospital Methodist Hospital 81% 16%
VA Medical Center Philadelphia N/A

*The Hospitals quality measures reported on this website come from a variety of sources using several data collection processes and update schedules. While the PHCQA website contains the most recent publicly available information, the time periods represented by these data range from 6 to 24 months old. Caution should be used when drawing conclusions from these data as a Hospitals’s performance may have changed significantly since the data was collected and reported. The PHCQA recommends you contact the hospital directly to obtain the most recent performance data.