Pennsylvania Health Care Quality Alliance > Reports > Compare Hospitals
The PHCQA Performance & Progress Report on hosptial quality

Hospitals 25 miles or less from: Zip Code 19111 40 Hospitals Found

The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) is a nationwide survey that measures various aspects of patients’ experiences during their hospital stays. This survey differs from patient satisfaction surveys because it does not assess patients’ subjective levels of satisfaction derived from such events.

The HCAHPS survey is composed of 27 questions, 18 of which have been used to compile the measures that assess ten critical aspects of hospital experience: communication with doctors, communication with nurses, responsiveness of hospital staff, cleanliness and quietness of hospital environment, pain management, communication about medicines, discharge information, overall rating of hospital, and recommendation of hospital.

How often did nurses communicate well with patients? (Response categories include “Always”, “Usually” and “Sometimes/Never”.)

Why Is This Important    Additional Clinical Information

 Always       Usually       Sometimes/Never  

Nurse Communication
July 2014 - June 2015 Results *

Abington - Lansdale Hospital 83% 14%
Abington Hospital - Jefferson Health 78% 19%
Aria Health - Frankford Campus 77% 17%
Aria Health - Torresdale Campus 77% 17%
Aria Health Bucks County 77% 17%
Cancer Treatment Centers of America at Eastern Regional Medical Center 86% 13%
Chestnut Hill Hospital 74% 19%
Crozer-Chester Medical Center 70% 22%
Delaware County Memorial Hospital 74% 20%
Doylestown Hospital 85% 13%
Einstein Medical Center Montgomery 76% 19%
Einstein Medical Center Philadelphia 74% 20%
Fox Chase Cancer Center N/A
Grand View Hospital 82% 15%
Hahnemann University Hospital 77% 17%
Holy Redeemer Hospital 80% 16%
Hospital Of The University Of Pennsylvania 81% 15%
Jeanes Hospital 76% 19%
Jefferson Hospital for Neuroscience 80% 16%
Lower Bucks Hospital 71% 20%
Main Line Health Bryn Mawr Hospital 84% 13%
Main Line Health Lankenau Medical Center 82% 15%
Main Line Health Paoli Hospital 85% 13%
Main Line Health Riddle Hospital 82% 15%
Mercy Fitzgerald Hospital 77% 18%
Mercy Philadelphia Hospital 77% 18%
Mercy Suburban Community Hospital 75% 18%
Nazareth Hospital 74% 20%
Penn Presbyterian Medical Center 80% 16%
Pennsylvania Hospital 79% 16%
Phoenixville Hospital 75% 20%
Roxborough Memorial Hospital 81% 17%
Springfield Hospital 70% 22%
St. Joseph's Hospital 66% 18%
St. Mary Medical Center 84% 13%
TJUH Methodist Hospital 80% 16%
Taylor Hospital 70% 22%
Temple University Hospital 76% 18%
Thomas Jefferson University Hospital 80% 16%
VA Medical Center Philadelphia N/A

*The Hospitals quality measures reported on this website come from a variety of sources using several data collection processes and update schedules. While the PHCQA website contains the most recent publicly available information, the time periods represented by these data range from 6 to 24 months old. Caution should be used when drawing conclusions from these data as a Hospitals’s performance may have changed significantly since the data was collected and reported. The PHCQA recommends you contact the hospital directly to obtain the most recent performance data.