Pennsylvania Health Care Quality Alliance > Reports > Compare Hospitals
The PHCQA Performance & Progress Report on hosptial quality

Hospitals 25 miles or less from: Zip Code 19111 39 Hospitals Found

The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) is a nationwide survey that measures various aspects of patients’ experiences during their hospital stays. This survey differs from patient satisfaction surveys because it does not assess patients’ subjective levels of satisfaction derived from such events.

The HCAHPS survey is composed of 32 questions, 25 of which have been used to compile the measures that assess 11 critical aspects of hospital experience: communication with doctors, communication with nurses, responsiveness of hospital staff, cleanliness and quietness of hospital environment, pain management, communication about medicines, discharge information, care transition, overall rating of hospital, and recommendation of hospital.

How often did nurses communicate well with patients? (Response categories include “Always”, “Usually” and “Sometimes/Never”.)

Why Is This Important    Additional Clinical Information

 Always       Usually       Sometimes/Never  

Nurse Communication
April 2016 - March 2017 Results *

Abington - Lansdale Hospital 87% 11%
Abington Hospital - Jefferson Health 81% 16%
Aria - Jefferson Health Bucks County 79% 17%
Aria - Jefferson Health Frankford 79% 17%
Aria - Jefferson Health Torresdale 79% 17%
Cancer Treatment Centers of America at Eastern Regional Medical Center 87% 12%
Chestnut Hill Hospital 79% 17%
Corporal Michael J. Crescenz VA Medical Center N/A
Crozer-Chester Medical Center 72% 21%
Delaware County Memorial Hospital 75% 20%
Doylestown Hospital 85% 12%
Einstein Medical Center Montgomery 80% 17%
Einstein Medical Center Philadelphia 76% 18%
Fox Chase Cancer Center N/A
Grand View Hospital 82% 15%
Hahnemann University Hospital 76% 19%
Holy Redeemer Hospital 79% 16%
Hospital Of The University Of Pennsylvania 85% 13%
Jeanes Hospital 76% 18%
Jefferson Hospital for Neuroscience 83% 14%
Lower Bucks Hospital 77% 18%
Main Line Health Bryn Mawr Hospital 86% 12%
Main Line Health Lankenau Medical Center 82% 15%
Main Line Health Paoli Hospital 83% 15%
Main Line Health Riddle Hospital 85% 12%
Mercy Fitzgerald Hospital 78% 17%
Mercy Philadelphia Hospital 78% 17%
Nazareth Hospital 77% 18%
Penn Presbyterian Medical Center 84% 14%
Pennsylvania Hospital 78% 16%
Phoenixville Hospital 78% 18%
Roxborough Memorial Hospital 77% 17%
Springfield Hospital 72% 21%
St. Mary Medical Center 82% 14%
Suburban Community Hospital 74% 17%
TJUH Methodist Hospital 83% 14%
Taylor Hospital 72% 21%
Temple University Hospital 76% 17%
Thomas Jefferson University Hospital 83% 14%

*The Hospitals quality measures reported on this website come from a variety of sources using several data collection processes and update schedules. While the PHCQA website contains the most recent publicly available information, the time periods represented by these data range from 6 to 24 months old. Caution should be used when drawing conclusions from these data as a Hospitals’s performance may have changed significantly since the data was collected and reported. The PHCQA recommends you contact the hospital directly to obtain the most recent performance data.