Pennsylvania Health Care Quality Alliance > Reports > Compare Hospitals
The PHCQA Performance & Progress Report on hosptial quality

Hospitals 25 miles or less from: Zip Code 19111 41 Hospitals Found

The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) is a nationwide survey that measures various aspects of patients’ experiences during their hospital stays. This survey differs from patient satisfaction surveys because it does not assess patients’ subjective levels of satisfaction derived from such events.

The HCAHPS survey is composed of 27 questions, 18 of which have been used to compile the measures that assess ten critical aspects of hospital experience: communication with doctors, communication with nurses, responsiveness of hospital staff, cleanliness and quietness of hospital environment, pain management, communication about medicines, discharge information, overall rating of hospital, and recommendation of hospital.

How often did nurses communicate well with patients? (Response categories include “Always”, “Usually” and “Sometimes/Never”.)

Why Is This Important    Additional Clinical Information

 Always       Usually       Sometimes/Never  

Nurse Communication
April 2012 - March 2013 Results *

Abington Memorial Hospital 79% 17%
Aria Health - Bucks County Campus 78% 17%
Aria Health - Frankford Campus 78% 17%
Aria Health - Torresdale Campus 78% 17%
Chestnut Hill Hospital 77% 17%
Crozer-Chester Medical Center 69% 22%
Delaware County Memorial Hospital 78% 18%
Doylestown Hospital 87% 11%
Eastern Regional Medical Center (Cancer Treatment Ctrs of America) 81% 17%
Einstein Medical Center Montgomery N/A
Einstein Medical Center Philadelphia 76% 17%
Fox Chase Cancer Center N/A
Grand View Hospital 81% 16%
Hahnemann University Hospital 80% 15%
Holy Redeemer Hospital & Medical Center 77% 17%
Hospital Of The University Of Pennsylvania 79% 18%
Jeanes Hospital 76% 19%
Jefferson Hospital for Neuroscience 80% 16%
Lansdale Hospital 86% 12%
Lower Bucks Hospital 71% 21%
Main Line Health - Lankenau Medical Center 79% 17%
Main Line Hospital Bryn Mawr 82% 16%
Main Line Hospital Paoli 82% 15%
Mercy Fitzgerald Hospital 73% 18%
Mercy Philadelphia Hospital 73% 18%
Mercy Suburban Hospital 70% 22%
Montgomery Hospital Medical Center N/A
Nazareth Hospital 71% 23%
Penn Presbyterian Medical Center 82% 16%
Pennsylvania Hospital 73% 21%
Phoenixville Hospital 80% 17%
Riddle Memorial Hospital 82% 16%
Roxborough Memorial Hospital 75% 19%
Springfield Hospital 69% 22%
St. Joseph's Hospital 63% 20%
St. Mary Medical Center 82% 16%
Taylor Hospital 69% 22%
Temple University Hospital 71% 20%
Thomas Jefferson University Hospital 80% 16%
Thomas Jefferson University Hospital Methodist Hospital 80% 16%
VA Medical Center Philadelphia N/A

*The Hospitals quality measures reported on this website come from a variety of sources using several data collection processes and update schedules. While the PHCQA website contains the most recent publicly available information, the time periods represented by these data range from 6 to 24 months old. Caution should be used when drawing conclusions from these data as a Hospitals’s performance may have changed significantly since the data was collected and reported. The PHCQA recommends you contact the hospital directly to obtain the most recent performance data.