Pennsylvania Health Care Quality Alliance > Reports > Compare Hospitals
The PHCQA Performance & Progress Report on hosptial quality

Hospitals 25 miles or less from: Zip Code 19111 39 Hospitals Found

The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) is a nationwide survey that measures various aspects of patients’ experiences during their hospital stays. This survey differs from patient satisfaction surveys because it does not assess patients’ subjective levels of satisfaction derived from such events.

The HCAHPS survey is composed of 27 questions, 18 of which have been used to compile the measures that assess ten critical aspects of hospital experience: communication with doctors, communication with nurses, responsiveness of hospital staff, cleanliness and quietness of hospital environment, pain management, communication about medicines, discharge information, overall rating of hospital, and recommendation of hospital.

How often did nurses communicate well with patients? (Response categories include “Always”, “Usually” and “Sometimes/Never”.)

Why Is This Important    Additional Clinical Information

 Always       Usually       Sometimes/Never  

Nurse Communication
April 2015 - March 2016 Results *

Abington - Lansdale Hospital 86% 12%
Abington Hospital - Jefferson Health 80% 16%
Aria - Jefferson Health Bucks County 77% 18%
Aria - Jefferson Health Frankford 77% 18%
Aria - Jefferson Health Torresdale 77% 18%
Cancer Treatment Centers of America at Eastern Regional Medical Center 88% 12%
Chestnut Hill Hospital 78% 16%
Corporal Michael J. Crescenz VA Medical Center N/A
Crozer-Chester Medical Center 72% 21%
Delaware County Memorial Hospital 75% 20%
Doylestown Hospital 86% 12%
Einstein Medical Center Montgomery 78% 18%
Einstein Medical Center Philadelphia 75% 19%
Fox Chase Cancer Center N/A
Grand View Hospital 80% 17%
Hahnemann University Hospital 77% 18%
Holy Redeemer Hospital 80% 16%
Hospital Of The University Of Pennsylvania 86% 12%
Jeanes Hospital 78% 17%
Jefferson Hospital for Neuroscience 82% 15%
Lower Bucks Hospital 75% 18%
Main Line Health Bryn Mawr Hospital 85% 12%
Main Line Health Lankenau Medical Center 82% 14%
Main Line Health Paoli Hospital 84% 14%
Main Line Health Riddle Hospital 84% 13%
Mercy Fitzgerald Hospital 77% 17%
Mercy Philadelphia Hospital 77% 17%
Nazareth Hospital 75% 19%
Penn Presbyterian Medical Center 81% 16%
Pennsylvania Hospital 80% 16%
Phoenixville Hospital 75% 21%
Roxborough Memorial Hospital 78% 16%
Springfield Hospital 72% 21%
St. Mary Medical Center 84% 13%
Suburban Community Hospital 77% 17%
TJUH Methodist Hospital 82% 15%
Taylor Hospital 72% 21%
Temple University Hospital 77% 17%
Thomas Jefferson University Hospital 82% 15%

*The Hospitals quality measures reported on this website come from a variety of sources using several data collection processes and update schedules. While the PHCQA website contains the most recent publicly available information, the time periods represented by these data range from 6 to 24 months old. Caution should be used when drawing conclusions from these data as a Hospitals’s performance may have changed significantly since the data was collected and reported. The PHCQA recommends you contact the hospital directly to obtain the most recent performance data.