Pennsylvania Health Care Quality Alliance > Reports > Compare Hospitals
The PHCQA Performance & Progress Report on hosptial quality

Hospitals 25 miles or less from: Zip Code 19104 38 Hospitals Found

The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) is a nationwide survey that measures various aspects of patients’ experiences during their hospital stays. This survey differs from patient satisfaction surveys because it does not assess patients’ subjective levels of satisfaction derived from such events.

The HCAHPS survey is composed of 32 questions, 25 of which have been used to compile the measures that assess 11 critical aspects of hospital experience: communication with doctors, communication with nurses, responsiveness of hospital staff, cleanliness and quietness of hospital environment, pain management, communication about medicines, discharge information, care transition, overall rating of hospital, and recommendation of hospital.

How often did doctors communicate well with patients? (Response categories include “Always”, “Usually” and “Sometimes/Never”.)

Why Is This Important    Additional Clinical Information

 Always       Usually       Sometimes/Never  

Doctor Communication
July 2016 - June 2017 Results *

Abington - Lansdale Hospital 84% 13%
Abington Hospital - Jefferson Health 79% 16%
Cancer Treatment Centers of America Philadelphia 86% 13%
Chester County Hospital 83% 14%
Chestnut Hill Hospital 79% 16%
Corporal Michael J. Crescenz VA Medical Center N/A
Crozer-Chester Medical Center 75% 18%
Delaware County Memorial Hospital 77% 17%
Doylestown Hospital 79% 17%
Einstein Medical Center Montgomery 77% 18%
Einstein Medical Center Philadelphia 78% 17%
Fox Chase Cancer Center N/A
Hahnemann University Hospital 78% 16%
Holy Redeemer Hospital 80% 15%
Hospital Of The University Of Pennsylvania 82% 14%
Jeanes Hospital 76% 19%
Jefferson Frankford Hospital 75% 18%
Jefferson Hospital for Neuroscience 80% 16%
Jefferson Torresdale Hospital 75% 18%
Lower Bucks Hospital 70% 22%
Main Line Health Bryn Mawr Hospital 80% 16%
Main Line Health Lankenau Medical Center 81% 15%
Main Line Health Paoli Hospital 80% 16%
Main Line Health Riddle Hospital 82% 14%
Mercy Fitzgerald Hospital 76% 18%
Mercy Philadelphia Hospital 76% 18%
Methodist Hospital 80% 16%
Nazareth Hospital 75% 19%
Penn Presbyterian Medical Center 84% 12%
Pennsylvania Hospital 81% 14%
Phoenixville Hospital 76% 20%
Roxborough Memorial Hospital 79% 16%
Springfield Hospital 75% 18%
St. Mary Medical Center 79% 16%
Suburban Community Hospital 76% 16%
Taylor Hospital 75% 18%
Temple University Hospital 80% 14%
Thomas Jefferson University Hospital 80% 16%

*The Hospitals quality measures reported on this website come from a variety of sources using several data collection processes and update schedules. While the PHCQA website contains the most recent publicly available information, the time periods represented by these data range from 6 to 24 months old. Caution should be used when drawing conclusions from these data as a Hospitals’s performance may have changed significantly since the data was collected and reported. The PHCQA recommends you contact the hospital directly to obtain the most recent performance data.