Pennsylvania Health Care Quality Alliance > Reports > Compare Hospitals
The PHCQA Performance & Progress Report on hosptial quality

Hospitals 25 miles or less from: Zip Code 19104 39 Hospitals Found

The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) is a nationwide survey that measures various aspects of patients’ experiences during their hospital stays. This survey differs from patient satisfaction surveys because it does not assess patients’ subjective levels of satisfaction derived from such events.

The HCAHPS survey is composed of 27 questions, 18 of which have been used to compile the measures that assess ten critical aspects of hospital experience: communication with doctors, communication with nurses, responsiveness of hospital staff, cleanliness and quietness of hospital environment, pain management, communication about medicines, discharge information, overall rating of hospital, and recommendation of hospital.

How often did doctors communicate well with patients? (Response categories include “Always”, “Usually” and “Sometimes/Never”.)

Why Is This Important    Additional Clinical Information

 Always       Usually       Sometimes/Never  

Doctor Communication
January 2015 - December 2015 Results *

Abington - Lansdale Hospital 81% 15%
Abington Hospital - Jefferson Health 78% 18%
Aria Health - Frankford Campus 74% 19%
Aria Health - Torresdale Campus 74% 19%
Cancer Treatment Centers of America at Eastern Regional Medical Center 84% 15%
Chester County Hospital 82% 14%
Chestnut Hill Hospital 76% 17%
Crozer-Chester Medical Center 75% 19%
Delaware County Memorial Hospital 73% 22%
Doylestown Hospital 83% 14%
Einstein Medical Center Montgomery 75% 19%
Einstein Medical Center Philadelphia 78% 16%
Fox Chase Cancer Center N/A
Hahnemann University Hospital 80% 16%
Holy Redeemer Hospital 81% 15%
Hospital Of The University Of Pennsylvania 83% 14%
Jeanes Hospital 78% 17%
Jefferson Hospital for Neuroscience 79% 16%
Lower Bucks Hospital 66% 23%
Main Line Health Bryn Mawr Hospital 81% 14%
Main Line Health Lankenau Medical Center 83% 13%
Main Line Health Paoli Hospital 82% 15%
Main Line Health Riddle Hospital 81% 15%
Mercy Fitzgerald Hospital 75% 18%
Mercy Philadelphia Hospital 75% 18%
Mercy Suburban Community Hospital 74% 19%
Nazareth Hospital 73% 20%
Penn Presbyterian Medical Center 80% 14%
Pennsylvania Hospital 79% 16%
Phoenixville Hospital 74% 20%
Roxborough Memorial Hospital 77% 18%
Springfield Hospital 75% 19%
St. Joseph's Hospital N/A
St. Mary Medical Center 77% 18%
TJUH Methodist Hospital 79% 16%
Taylor Hospital 75% 19%
Temple University Hospital 81% 14%
Thomas Jefferson University Hospital 79% 16%
VA Medical Center Philadelphia N/A

*The Hospitals quality measures reported on this website come from a variety of sources using several data collection processes and update schedules. While the PHCQA website contains the most recent publicly available information, the time periods represented by these data range from 6 to 24 months old. Caution should be used when drawing conclusions from these data as a Hospitals’s performance may have changed significantly since the data was collected and reported. The PHCQA recommends you contact the hospital directly to obtain the most recent performance data.