Pennsylvania Health Care Quality Alliance > Reports > Compare Hospitals
The PHCQA Performance & Progress Report on hosptial quality

Hospitals 25 miles or less from: Zip Code 19104 40 Hospitals Found

The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) is a nationwide survey that measures various aspects of patients’ experiences during their hospital stays. This survey differs from patient satisfaction surveys because it does not assess patients’ subjective levels of satisfaction derived from such events.

The HCAHPS survey is composed of 27 questions, 18 of which have been used to compile the measures that assess ten critical aspects of hospital experience: communication with doctors, communication with nurses, responsiveness of hospital staff, cleanliness and quietness of hospital environment, pain management, communication about medicines, discharge information, overall rating of hospital, and recommendation of hospital.

How often did doctors communicate well with patients? (Response categories include “Always”, “Usually” and “Sometimes/Never”.)

Why Is This Important    Additional Clinical Information

 Always       Usually       Sometimes/Never  

Doctor Communication
October 2012 - September 2013 Results *

   
PENNSYLVANIA RATE 80% 16%
Abington Memorial Hospital 79% 16%
Aria Health - Frankford Campus 74% 20%
Aria Health - Torresdale Campus 74% 20%
Chestnut Hill Hospital 80% 16%
Crozer-Chester Medical Center 74% 20%
Delaware County Memorial Hospital 77% 19%
Doylestown Hospital 82% 15%
Eastern Regional Medical Center (Cancer Treatment Ctrs of America) 88% 11%
Einstein Medical Center Montgomery 74% 21%
Einstein Medical Center Philadelphia 81% 14%
Fox Chase Cancer Center N/A
Hahnemann University Hospital 81% 14%
Holy Redeemer Hospital & Medical Center 78% 17%
Hospital Of The University Of Pennsylvania 79% 16%
Jeanes Hospital 76% 18%
Jefferson Hospital for Neuroscience 79% 16%
Lansdale Hospital 84% 13%
Lower Bucks Hospital 64% 25%
Main Line Health - Lankenau Medical Center 82% 14%
Main Line Hospital Bryn Mawr 78% 17%
Main Line Hospital Paoli 78% 17%
Mercy Fitzgerald Hospital 75% 17%
Mercy Philadelphia Hospital 75% 17%
Mercy Suburban Hospital 77% 18%
Montgomery Hospital Medical Center N/A
Nazareth Hospital 66% 24%
Penn Presbyterian Medical Center 81% 16%
Pennsylvania Hospital 76% 19%
Phoenixville Hospital 79% 18%
Riddle Memorial Hospital 81% 16%
Roxborough Memorial Hospital 79% 16%
Springfield Hospital 74% 20%
St. Joseph's Hospital 72% 14%
St. Mary Medical Center 77% 18%
Taylor Hospital 74% 20%
Temple University Hospital 79% 16%
The Chester County Hospital and Health System 81% 15%
Thomas Jefferson University Hospital 79% 16%
Thomas Jefferson University Hospital Methodist Hospital 79% 16%
VA Medical Center Philadelphia N/A

*The Hospitals quality measures reported on this website come from a variety of sources using several data collection processes and update schedules. While the PHCQA website contains the most recent publicly available information, the time periods represented by these data range from 6 to 24 months old. Caution should be used when drawing conclusions from these data as a Hospitals’s performance may have changed significantly since the data was collected and reported. The PHCQA recommends you contact the hospital directly to obtain the most recent performance data.