Pennsylvania Health Care Quality Alliance > Reports > Compare Hospitals
The PHCQA Performance & Progress Report on hosptial quality

Hospitals 25 miles or less from: Zip Code 19104 38 Hospitals Found

The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) is a nationwide survey that measures various aspects of patients’ experiences during their hospital stays. This survey differs from patient satisfaction surveys because it does not assess patients’ subjective levels of satisfaction derived from such events.

The HCAHPS survey is composed of 27 questions, 18 of which have been used to compile the measures that assess ten critical aspects of hospital experience: communication with doctors, communication with nurses, responsiveness of hospital staff, cleanliness and quietness of hospital environment, pain management, communication about medicines, discharge information, overall rating of hospital, and recommendation of hospital.

How often did doctors communicate well with patients? (Response categories include “Always”, “Usually” and “Sometimes/Never”.)

Why Is This Important    Additional Clinical Information

 Always       Usually       Sometimes/Never  

Doctor Communication
April 2015 - March 2016 Results *

Abington - Lansdale Hospital 83% 14%
Abington Hospital - Jefferson Health 79% 16%
Aria - Jefferson Health Frankford 74% 19%
Aria - Jefferson Health Torresdale 74% 19%
Cancer Treatment Centers of America at Eastern Regional Medical Center 84% 15%
Chester County Hospital 83% 14%
Chestnut Hill Hospital 77% 17%
Corporal Michael J. Crescenz VA Medical Center N/A
Crozer-Chester Medical Center 75% 19%
Delaware County Memorial Hospital 73% 21%
Doylestown Hospital 84% 13%
Einstein Medical Center Montgomery 75% 19%
Einstein Medical Center Philadelphia 77% 17%
Fox Chase Cancer Center N/A
Hahnemann University Hospital 80% 16%
Holy Redeemer Hospital 82% 15%
Hospital Of The University Of Pennsylvania 84% 14%
Jeanes Hospital 80% 15%
Jefferson Hospital for Neuroscience 79% 16%
Lower Bucks Hospital 66% 23%
Main Line Health Bryn Mawr Hospital 81% 14%
Main Line Health Lankenau Medical Center 82% 14%
Main Line Health Paoli Hospital 82% 15%
Main Line Health Riddle Hospital 81% 16%
Mercy Fitzgerald Hospital 76% 17%
Mercy Philadelphia Hospital 76% 17%
Nazareth Hospital 74% 19%
Penn Presbyterian Medical Center 81% 13%
Pennsylvania Hospital 79% 16%
Phoenixville Hospital 74% 20%
Roxborough Memorial Hospital 80% 15%
Springfield Hospital 75% 19%
St. Mary Medical Center 77% 18%
Suburban Community Hospital 74% 20%
TJUH Methodist Hospital 79% 16%
Taylor Hospital 75% 19%
Temple University Hospital 80% 15%
Thomas Jefferson University Hospital 79% 16%

*The Hospitals quality measures reported on this website come from a variety of sources using several data collection processes and update schedules. While the PHCQA website contains the most recent publicly available information, the time periods represented by these data range from 6 to 24 months old. Caution should be used when drawing conclusions from these data as a Hospitals’s performance may have changed significantly since the data was collected and reported. The PHCQA recommends you contact the hospital directly to obtain the most recent performance data.