Pennsylvania Health Care Quality Alliance > Reports > Compare Hospitals
The PHCQA Performance & Progress Report on hosptial quality

Hospitals 25 miles or less from: Zip Code 19104 38 Hospitals Found

The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) is a nationwide survey that measures various aspects of patients’ experiences during their hospital stays. This survey differs from patient satisfaction surveys because it does not assess patients’ subjective levels of satisfaction derived from such events.

The HCAHPS survey is composed of 32 questions, 25 of which have been used to compile the measures that assess 11 critical aspects of hospital experience: communication with doctors, communication with nurses, responsiveness of hospital staff, cleanliness and quietness of hospital environment, pain management, communication about medicines, discharge information, care transition, overall rating of hospital, and recommendation of hospital.

How often did doctors communicate well with patients? (Response categories include “Always”, “Usually” and “Sometimes/Never”.)

Why Is This Important    Additional Clinical Information

 Always       Usually       Sometimes/Never  

Doctor Communication
October 2015 - September 2016 Results *

Abington - Lansdale Hospital 81% 15%
Abington Hospital - Jefferson Health 80% 16%
Aria - Jefferson Health Frankford 75% 18%
Aria - Jefferson Health Torresdale 75% 18%
Cancer Treatment Centers of America at Eastern Regional Medical Center 86% 12%
Chester County Hospital 84% 13%
Chestnut Hill Hospital 76% 16%
Corporal Michael J. Crescenz VA Medical Center N/A
Crozer-Chester Medical Center 74% 20%
Delaware County Memorial Hospital 75% 19%
Doylestown Hospital 82% 15%
Einstein Medical Center Montgomery 75% 20%
Einstein Medical Center Philadelphia 77% 17%
Fox Chase Cancer Center N/A
Hahnemann University Hospital 78% 16%
Holy Redeemer Hospital 79% 17%
Hospital Of The University Of Pennsylvania 82% 15%
Jeanes Hospital 78% 16%
Jefferson Hospital for Neuroscience 80% 16%
Lower Bucks Hospital 68% 23%
Main Line Health Bryn Mawr Hospital 81% 14%
Main Line Health Lankenau Medical Center 82% 14%
Main Line Health Paoli Hospital 81% 15%
Main Line Health Riddle Hospital 81% 15%
Mercy Fitzgerald Hospital 77% 17%
Mercy Philadelphia Hospital 77% 17%
Nazareth Hospital 72% 21%
Penn Presbyterian Medical Center 83% 12%
Pennsylvania Hospital 80% 15%
Phoenixville Hospital 75% 19%
Roxborough Memorial Hospital 78% 16%
Springfield Hospital 74% 20%
St. Mary Medical Center 77% 18%
Suburban Community Hospital 74% 15%
TJUH Methodist Hospital 80% 16%
Taylor Hospital 74% 20%
Temple University Hospital 80% 14%
Thomas Jefferson University Hospital 80% 16%

*The Hospitals quality measures reported on this website come from a variety of sources using several data collection processes and update schedules. While the PHCQA website contains the most recent publicly available information, the time periods represented by these data range from 6 to 24 months old. Caution should be used when drawing conclusions from these data as a Hospitals’s performance may have changed significantly since the data was collected and reported. The PHCQA recommends you contact the hospital directly to obtain the most recent performance data.